Financial Counselor

Columbus Springs East is a 72-bed behavioral hospital located in Columbus, Ohio . The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Columbus Springs, we are dedicated to Changing People’s Lives®.

The Financial Counseling Team is devoted to providing exceptional service to our patients and their families. Our team will greet patients and their families with a warm welcoming smile, prior to reviewing financial obligations, and insurance coverage options. Financial Counselors are one of the first steps in creating a strong foundation for long-term healing and recovery. Above all, we truly value that both the patients and our staff are treated with dignity and respect, always going that extra mile to ensure a positive environment. So, do you have what it takes to become part of a team dedicated to Changing People’s Lives®?

Members of our team Enjoy:

• Working with a highly engaged staff
• Flexible scheduling
• Career growth
• Competitive compensation

• UKG Wallet - We’ve partnered with UKG Wallet, a voluntary benefit to offer employees access to their pay on their own schedule

• Provide guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility’s services.
• Counselor assesses patients financial ability, determines ability to pay, advises patients on insurance benefits, and explains financial liability.
• Accurate and timely verification of insurance benefits.
• Collects payment, negotiates payment arrangement, secures financing, and identifies funding sources.
• Resolves any confusion the patient may have about their financial obligations to the facility.
• Accurate and timely verification of insurance benefits.

Requirements:

• High school diploma or equivalent, 2 year degree preferred
• License: Valid driver's license and good driving record.
• May be required to work flexible hours and overtime.

Preferred Experience:

• Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in a healthcare business office preferred.