Financial counselor

Full job description

Financial Counselor - Full Time - Days

Fast-paced, high volume Financial Counseling Service Department is looking for top skilled Financial Counselors. Is that you?

Work location: Texas Health Frisco 12400 N Dallas Parkway TX, 75033

Work hours: Full-Time: Monday-Friday 8:30am 5:00pm. Must be available for 1 week of system training in Arlington, TX

Admitting Department highlights:

• The financial counseling department provides benefit and estimates to all patients admitted to the hospital.

• They work with Central Billing Office to be the liaison on campus for hospital financial concerns.

• Assist patients with completing Financial Assistance and screenings to determine eligibility.

Here’s What You Need

• H.S. Diploma or Equivalent required

• 1 Year collections experience preferred

• 2 Years hospital admissions experience preferred

• CHAA - Certified Healthcare Access Associate Upon Hire preferred

• Basic Knowledge of Medical Terminology.

• Typing skills with emphasis on accuracy over speed.

• Good computer skills to include spreadsheets and documents.

• Knowledge of office equipment including copier, fax, multiline phone etc.

• Strong understanding of health insurance benefits.

• Excellent customer service skills.

• Ability to work under pressure and to multi-task.

• Ability to work well with others as a member of a team.

What You Will Do

• Maintain knowledge of admissions processes and is able to assist in the registration process if required.

• Obtains accurate financial and complete demographic information during Pre-Admission and/or Registration pertaining to the patient account. The registration process may require use of Computers on Wheels (COW’s) Essential.

• Presents and thoroughly explains legal, ethical, and compliance related documents. Maintains knowledge of local, state government and federal programs. Provides all payment options: cash, checks, major credit cards/debit cards and THR Financing. Accurately process the patient’s ability to pay through financial screening. This may require preparation and distribution of documents.

• Maintains knowledge of the Financial Policy and deployment of practices used within the department, as well as Central Business Operations to resolve patient accounts. Coordinate accurate patient data to determine financial obligation based on the financial policy including collection of insurance co-payments, self-pay deposits, and patient balances. Protects the integrity of the Medical Record. Elimination of duplicate identities (multiple identities per person), Overlays (same, identity for multiple people), Shared Identities 2 or more people claim to be same unique identifier (SSN) Maintains error tolerance rate of 90%. Essential.

• Reviews on-line edit and perform necessary action to correct the patient account. Distributes corrections as appropriate.

• Obtain and/or update verification of benefits and/or /pre-certification of test or procedure. Uses automated and manual processes to obtain information pertaining to the patients benefits when applicable.

Additional perks of being a Texas Health Financial Counselor

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

Texas Health Frisco is a 93-bed, acute-care, full-service hospital, and medical office community offering primary care and multispecialty medicine. Our location in the North DFW area provides convenient care to the residents of Frisco and surrounding areas. We specialize in women’s services, outpatient surgery, NICU and emergency medicine. Plus, we’ve earned Pathway to Excellence status, and Joint Commission certifications. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

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Do you still have questions or concerns? Feel free to email your questions to .

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