Manager Healthcare Access

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Patient Access Manager of the Emergency Department, Admissions, Urgent Care, and Insurance Verification, PreAuth, and Scheduling plays an integral role in ensuring that patients experience a seamless entry into healthcare services, from registration, and initial treatment coordination. This position oversees the teams responsible for the first impressions and administrative aspects of patient care, focusing on efficiency, accuracy, and patient satisfaction. By maintaining a smooth operational flow and addressing any barriers to access, the Patient Access Manager ensures that patients can navigate the healthcare system with ease, setting the stage for positive healthcare outcomes. Their leadership ensures that the department not only meets the needs of patients but also aligns with the healthcare facility’s policies, standards, and goals, fostering an environment of respect, dignity, and compassion for every patient served.

The Patient Access Manager plays a crucial role in minimizing wait times, reducing errors in patient data, and bolstering overall hospital revenue cycle management. The Patient Access Manager is responsible for Healthcare Compliance and adherence to legal, ethical, and regulatory standards is meticulously managed, requiring a deep understanding of healthcare laws and regulations. The Patient Access Manager is responsible for communicating these standards to their team, ensuring that all aspects of patient registration, and access to care comply with these regulations including but not limited to CMS, Joint Commission, Department of Health, and OSHA.

Minimum 5 years management experience in healthcare environment. 3 yrs. hospital admissions and/or revenue cycle management. Analytical, organizational & interpersonal skills required. Ability to lead change effectively, and plan strategically for future growth. Must understand revenue cycle and full life cycle of a patient account. 

Bachelor’s Degree preferred.