Medical Case Manager

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defence and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

We are seeking a dedicated and compassionate Case Manager to join our team. As a Case Manager, you will be responsible for providing comprehensive support and guidance to patients in need of medical and mental health services. Your role will involve coordinating care, advocating for patients, and ensuring that all necessary resources are accessed.

Qualifications

• Conduct thorough assessments of patients' needs and develop individualized care plans
• Collaborate with healthcare professionals to coordinate and monitor the delivery of services
• Provide counseling and support to patients, addressing their mental health and addiction concerns
• Assist with discharge planning, ensuring a smooth transition from hospital to home or other care facilities
• Maintain accurate and up-to-date medical records and documentation
• Advocate for patients' rights and ensure they receive appropriate care within the managed care system
• Utilize effective communication skills to establish rapport with patients, families, and healthcare providers
• Stay informed about current trends and best practices in case management

Skills :

• Strong knowledge of hospital procedures and medical terminology
• Experience in case management or related field
• Proficiency in utilizing electronic medical record systems
• Ability to provide mental health counseling and support to patients
• Excellent organizational skills with the ability to prioritize tasks effectively
• Knowledge of utilization management principles and practices
• Familiarity with pediatric care is a plus
• Understanding addiction counseling is beneficial

Requirements:

• Must have a valid U.S. passport due to contract requirements.

Additional Information

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.  

Compensation | Min: $94,500 Max: $115,625

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits:

This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan and paid time off and annual bonus. International SOS complies with all federal, state, and local minimum wage laws

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.