Mobility Technician - Hiring Urgently

We are looking to hire a competitive Mobility Technician to join our diverse team at Insight Global in Cleveland, OH.
Growing your career as a Full Time Mobility Technician is an amazing opportunity to develop relevant skills.
If you are strong in presentation, cooperation and have the right drive for the job, then apply for the position of Mobility Technician at Insight Global today!

Insight Global is looking for Endpoint Service Deployment Technicians for one of our largest healthcare clients in the Cleveland, OH area. This person will : Work on-site in Cleveland, Ohio to provide comprehensive operational and technical Information Technology support to all Information Services users within the health system. * Answers questions or resolves mobility problems for customers in person, via telephone, or from remote locations to include use of remote access/assistance applications. * Provides new Information Technology equipment and services, relocates equipment, performs preventive maintenance, and maintains asset inventory on a routine basis. * Enters, tracks, and updates all assignments using the assigned Information Services project, problem, and asset management reporting systems. * Information Services mobility equipment consists of, but is not limited to: Pagers, iPhones, Cellular Phones, iPads, Vocera Badges, Iron Keys, personal communication devices, etc. * Upholds the mission, vision, values, and customer service standards of the health system. "Mainly handling Verizon contract, deploying iphones, pagers, vocera, ironkey and MDM management" Minimum Requirements
- Associate Degree in Computer Science or related field (OR an industry recognized IT, Telecom, or Electronics Certification)
- 2+ years' experience in mobility support (4 years of work experience in lieu of degree/certification)
- Working knowledge of computer/mobile equipment (computers, laptops, cellular phones, pagers, tablets, iron keys, etc.).
- Working knowledge of Windows Operating Systems.
- Working knowledge of computer/data network and telecom technologies.
- Working knowledge of Microsoft products (O365, Word, Excel, PowerPoint, SharePoint, Access, Outlook)
- Excellent Communication Skills & Superior Customer Service Skills
- Reliable transportation and willingness to travel to various MetroHealth sites/facilities. Desired Skills
- Working knowledge of Project Management Principles
- Experience with pagers, cellular and portable devices
- Experience with Mobile Device Management Systems.
- Experience with purchase and billing processes, and vendor relations.
- Experience in large enterprise environments that include multiple site locations.
- Knowledge of enterprise wireless networks.
- Knowledge of SCCM Intune, MaaS360, AMCOM, Vocera, EPIC, Office 365, and GIVA.
- Completed Microsoft Certification or coursework.

Benefits of working as a Mobility Technician in Cleveland, OH:

● Excellent benefits
● Advancement opportunities
● Attractive package