Office Support Specialist Bilingual

Office Support Specialist Bilingual Location Phoenix, AZ (Central City area) : Posting Date 01/08/24 Application Deadline 01/10/24 Pay Range $19.15 - $27.50 per hour Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation. Job Type Unclassified Department Public Health About the Position As our Office Support Specialist, you will provide clerical support to the Community Wellness & Health Promotion (CWHP) staff and immunization clinics. You will be verifying and entering immunization data into the centralized State of Arizona database (ASIIS), verifying insurance eligibility, and performing complex administrative tasks requiring independent judgment in interpreting technical information. About Us Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH's mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on health equity and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all. Proud to Offer

• Work with a great purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Employee discounts for goods and services
• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day 1
• Learn more at Work With Us | Maricopa County, AZ
We Require
• Two years of experience performing office, administrative, and clerical duties, which includes customer service experience in a medical/health care setting or school environment
• Bilingual skills in Spanish/English
• High school diploma or GED
• An equivalent combination of post-secondary education and/or related experience may substitute for the minimum requirements on a year-per-year basis
We Also Value
• Experience entering data into the Arizona State Immunization Information System (ASIIS)
• Experience verifying insurance eligibility through the Arizona Health Care Cost Containment System (AHCCCS)
Job Contributions
• Independently performs administrative tasks to support the CWHP staff and immunization clinics which may include but are not limited to ordering clinic supplies, creating signage and other forms specific to the clinic, preparing documents for storage following county policy and medical records standards, greeting clients, collecting needed information, and verifying insurance
• Enter client immunization information into the central database, check database for duplicate records, combine duplicates if found, and translate immunization records of clients from other countries to the American equivalent, utilizing ASIIS and following HIPAA regulations search for and release client immunization records for medical providers, school personnel, and parents
• Use the Arizona State Immunization Information System (ASIIS) to produce custom reports for leadership when requested and perform quality assurance reviews on data entered into ASIIS, identify trends, and suggest changes
• Work at offsite immunization clinic sites and one-time clinic events, perform record searches, insurance verification, assist clients and staff, and train and supervise temporary staff and volunteers when needed
Working Conditions
• Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions
• Ability to exert up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time
• Within one month of hire, all employees are required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis test
Selection Procedure
• Only the most qualified candidates will be considered
• Consideration will only be given to candidates who submit online applications
• Candidates will be contacted primarily through email and their Workday online application profile
• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer. Apply Now!