Patient Registrar

Job Title: Patient Registrar

Location: Whittier, CA 90602

Duration: 3 Months

Position Summary:

• Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts.
• Calculates and secures patient liability, including copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital's needs are met.

Requirements:

• One year's experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience required.
• High school graduate required or equivalent, evidence of continuing education preferred.
• Medical terminology strongly preferred.
• Insurance and billing experience strongly required.
• Driver's License: ability to travel to off-site locations (Outpatient only)
• Bilingual Spanish or Chinese (Mandarin) preferred

Necessary Skills :

• Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
• Demonstrated diligence; Good English speaking, spelling, reading and Mathematical skills required.
• Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor.
• Strong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner.
• 1+ year of medical office /hospital/medical billing work experience preferred.
• Medical terminology knowledge strongly preferred.
• Insurance knowledge required.
• Ability to multi-task in a fast and high-pressured environment
• Stringent adherence to all HIPAA laws
• Strong typing skills forty-five and up wpm are required.
• Strong analytical skills, problem solving. The ability to act and decide accordingly.
• Excellent Customer service and phone skills with a background in the medical industry
• Ability to travel to off-site locations (Outpatient only)