Quality and Compliance Coordinator

Pay: $21.00 - $23.00 an hour (DOE)

Location: 3133 W Frye Rd Suite 525, Chandler, AZ 85226 (On-Site Position.)

Schedule:  Monday - Friday / 9 am - 5 pm

The Quality and Compliance Coordinator supports a culture of excellence and compliance at Embark. This individual plays a vital role in supporting transparent reporting to Senior Leadership, serving as the recorder in committee meetings, and ensuring the integrity of Embark's policy and procedure library.

The mission is to meticulously coordinate and support the Quality and Compliance Team, empowering the organization to meet and exceed organizational goals, instilling a proactive approach to compliance, and fostering a continuous improvement mindset across the entire organization.

About us

Embark Behavioral Health stands as the nation's premier network of family behavioral health treatment centers, spanning 15 states. We offer a comprehensive range of services, from residential and wilderness programs to therapeutic boarding schools, outpatient care, and transitional living options. Our mission is to provide a full continuum of care, ensuring support for adolescents, young adults, and their families.

• Tracking and ensuring the timely execution of corrective action plans, complaint investigations, and sentinel event reporting.
• Facilitating seamless communication among teams to align quality and compliance objectives with organizational goals.
• Efficiently coordinate quality and compliance initiatives for the organization and various programs and services
• Assignments for compliance activities may include but not be limited to licensing, accreditation, and contractual requirements.
• Serving as the recorder in committee meetings, maintaining transparent reporting systems, and ensuring the team stays on track with all deadlines and corrective action plans resulting from sentinel events and/or complaints.
• Oversee the prompt completion of licensing renewals, quality improvement initiatives, and annual reports on key quality and compliance performance indicators.
• Monitoring the timeliness of complaint investigation responses and managing the policy and procedure library.
• Emphasizing a dedicated focus on meeting licensing renewals and annual reporting deadlines for regulatory compliance.

• Preferred: Bachelor’s degree in a related field.
• Previous experience in quality and compliance coordination, preferably in a healthcare or behavioral health setting.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills
• Knowledge of licensing, accreditation, and contractual requirements or ability to learn.

• Enjoy a comprehensive Benefits Program, encompassing medical insurance with a generous company contribution towards a high deductible plan, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, and paid maternal leave.

• Revel in the balance of Company Paid Holidays and a PTO accrual schedule.

• Partake in the rewarding opportunity to nurture relationships with adolescents and their families, bringing joy into their lives and contributing to generational healing.

• Become part of a team led by nationally recognized industry leaders, providing you with a framework of training, support, and long-term advancement opportunities.

• At Embark, we and our team members embody core values of empathy, trusting relationships, service, growth, and results. Join us in making a meaningful difference.

Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.