Sales Support Representative

Become a part of our caring community and help us put health first
Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Sales Support Representative provides effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve. This position performs advanced administrative, operational and customer support duties that require independent initiative and judgment. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

In this role you will support a Manager of Sales Administration, Senior Manager of Medicare Sales, a Director and 8-20 Medicare Sales Representatives, as well as, our external agents.

Responsibilities may include: answering phones, greeting customers/members, planning activities, coordinating/leading minimal center activities each month, recording visits to the Retail Center in CRM system, creating marketing materials upon request (including flyers and business cards), ordering marketing materials, pulling data and creating reports, preparing for meetings and recording notes, and completing general administrative duties. This role requires good time management to prioritize requests, create and organize processes to complete administrative tasks and projects.

Use your skills to make an impact

 

Required Qualifications

• 1 year of administrative experience or related experience
• Must be able to lift boxes up to 20 lbs. – position requires organizing, loading and unloading products and Medicare materials used during Annual Enrollment Period (AEP)
• Prior experience with technology to include high level use of laptop, proficient use of Microsoft Office suite and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources
• You must reside in assigned territory   or be willing to relocate.

Preferred Qualifications

• Associates or Bachelor's Degree
• 1-3 years of experience working in sales, marketing or a related field
• Healthcare industry experience

Additional Information  

• Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. 

Humana Perks:

Full time associates enjoy:

• Medical, Dental, Vision and a variety of   other   supplemental insurances
• Paid time off  (PTO) & Paid Holidays  
• 401(k) retirement savings plan   with a competitive match
• Tuition   reimbursement and/or scholarships for qualifying dependent children
• And much more!

Social Security Task:
Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana’s secure website.

Virtual Pre-Screen:

As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a Modern Hire interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$43,400 - $59,600 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.