Senior Manager Crisis Management

Why join Stryker?

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting  stryker.com

Who we want-

• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

• Network builders. Managers who build connections with other teams and divisions and coordinate cross-functional collaboration.

• Compliance-focused orchestrators. Managers who carefully oversee people, processes, and deliverables to ensure compliance with company policies and procedures

• Managers who drive performance. People who implement process improvements and leverage the talent of their team to consistently increase performance and productivity.

What you will do-

As the Senior Manager of Crisis Management, you will play a pivotal role in shaping and refining a Crisis Management (CM) framework tailored to meet the specific needs of Stryker's business structure, risk tolerance, and broader operational practices. In this capacity, you will serve as a trusted advisor to the business, offering guidance and support during both routine operations and times of crisis. Drawing upon your extensive experience and subject matter expertise, you will be instrumental in invoking, advising, and overseeing crisis management committees. Reporting directly to the Senior Director of International Security, you will bring forth a unique blend of practical and theoretical knowledge in crisis management. Ideally, you will have prior experience in a crisis management role within a matrixed organization, enabling you to navigate complex organizational structures effectively. Successful execution in this role will require strong engagement and collaboration with site, regional, and functional leadership. Additionally, proficiency in crisis management tools and software will be essential to facilitate efficient crisis response and recovery efforts. While the overarching responsibility for crisis management lies with the VP of Global Security at the group level, you will be instrumental in ensuring effective crisis management at site, country, and group levels through collaboration with functional security leads. This is a remote role. The employee will work 100% virtually in the US. The ideal territory is on the east coast.

• Design, develop, and deliver a simple, appropriate, and risk-driven CM framework that is repeatable

• Identify, source, work with, and manage specialist CM vendors and tools to ensure a best-in-class CM infrastructure. Build and maintain a CM platform and SharePoint content for the handling and tracking of incidents and crisis

• Ensure effective implementation of Stryker’s mass communication tools

• Maintain current business, country, site, and functional crisis response team details and provide periodic role and responsibility reminder information

• Establish strong working relationships with the business and corporate support functions to ensure cohesive, timely and effective adoption of the CM framework

• Develop an enterprise-wide crisis management response committee framework comprised of representatives from Stryker business lines and functions

• Oversee and coordinate rapid and effective responses to crises in conjunction with security functional leads ensuring minimal disruption and timely recovery

• Develop and deliver a CM training and awareness program that is risk-prioritized and focuses on continuous improvement

What you need-

• Bachelor's degree highly preferred; or in lieu of a degree, 6 years of equivalent experience will be considered, in addition to the requirement below.

• 10+ years of direct work experience required in the public and/or private sectors – required

• Comprehensive, substantive expertise of best-in-class crisis management practices and principles -required

• Excellent knowledge of the Microsoft Office suite, 365 platforms, and CM software and tools -required

• Confident in balancing multiple projects at once and remaining calm in high-pressure scenarios -required

• Ability to work independently and rapidly, to set priorities, and to meet targets in an expanding business environment -required

• Skilled at preparing documentation for submission/presentation to senior leadership -required

• Enables and drives change with a stakeholder focus -required

$112,800 – $239,900 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

About Stryker

Our benefits:

• 12 paid holidays annually

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more:  US Stryker employee benefits

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at  stryker.com.

Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our  referral page

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.