Service & Repair Technician

Integra LifeSciences, a world leader in medical technology, is dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. Integra offers innovative solutions in orthopedic extremity surgery, neurosurgery, reconstructive and general surgery, and regenerative wound care.

Founded in 1989 Integra is headquartered in Plainsboro, New Jersey and has more than 4,000 employees worldwide. Integra’s common stock is listed on The NASDAQ Stock Market under the symbol “IART.”

Changing lives. Building Careers.

Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.

The Service & Repair Technician is responsible for the troubleshooting, service, repair, and maintenance of mechanical medical devices and equipment in the most efficient manner and adhering to established quality standards. This person may work with the site engineering, manufacturing, and quality teams, including the complaint department to perform product failure evaluations and diagnostics. The individual will also be responsible for complying with all local and global policies and procedures. 

• Must be able to work independently as well as under direct supervision.

• Document all service activities in Oracle

• Must be able to safely and properly use and operate repair tooling and test equipment.

• Complete repair of all customer products within designated repair cycle times.

• Perform & execute all repairs in accordance with training, local and global SOP’s

• Perform other duties as required by the business.

• Strive to maintain a safe work environment in accordance with regulations

• Willingness to work in a team environment

• Constantly seek ways to improve the Customer Support processes

• Manage assigned work and repair priorities

• Collaborate and work with other functions on product / repair complaints – Engineering, Manufacturing, Quality

• Promptly complete all required service and repair documentation or Oracle entries during the repair process and in an accurate and efficient manner.

Qualifications:

• High School diploma or at least two (2) year degree Biomedical equipment repair Preferred

• Associate Degree or Certification from a technical / trade school

• 2 years electro-mechanical repair on medical equipment preferred.

• Machinery shop experience or related technical repair work experience will be considered

• Demonstrated electro-mechanical technical / troubleshooting aptitude

• Computer skills required

• Excellent communication skills – verbal & written

• Solid computer skills; Oracle skills a plus

• Experience in the medical field a plus

• Ability to work in team environment / service environment required

Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status.

This site is governed solely by applicable U.S. laws and governmental regulations. If you'd like more information on your rights under the law, please see the following notices:
EEO Is the Law | EOE including Disability/Protected Veterans

Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA . If you have difficulty using our online system due to a disability and need an accommodation, please email us at or call us at .