SR ADMISSIONS REP/REGISTRAR

About GWUH:

The hospital is a 385-bed tertiary care, academic medical center located in downtown Washington, DC. Featuring a Level 1 Trauma Center and a Level 3 NICU offers clinical expertise in a variety of areas including cardiac, cancer, neurosciences, women’s health, and advanced surgery including robotic and minimally invasive surgery. GW Hospital is owned and operated by Universal Health Services, Inc. (UHS), a King of Prussia, PA-based company that is one of the nation's largest healthcare management companies.  Primary care and specialty outpatient care are available through the Medical Faculty Associates, a multi-specialty physician practice group of more than 750 physicians covering 51 specialty and subspecialty areas. The Medical Faculty Associates' doctors have offices in the Ambulatory Care Center, an outpatient clinic building located one block from the hospital.

Main Tasks Include: 

Sr. Admissions Representative

The Sr Admissions Rep/Registrar is responsible for facilitating an efficient, professional, and effective registration process through the attainment of demographic and financial information via face-to-face registration that is pertinent to appropriate reimbursement and statistical analysis. The individual is responsible for maintaining complete and accurate accounts to ensure database integrity and timely claims processing. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups.

Benefits, Special Incentives & Perks:

• Relocation Assistance: We offer a $3,000 relocation package to make your transition smoother.
• Professional Development: Enjoy $500 annually to invest in your professional growth.
• Education Allowance: Receive an annual $3,000 allowance to further your education.
• Shift Differential
• Referral Bonus: Refer a RN, and you'll get a $5,000 bonus.
• Commuter Subsidy: We provide a monthly $100 commuter subsidy.
• Paid Time Off: Enjoy 208 hours of paid time off annually. *(104 hours Part time)
• Cutting-Edge Environment: Thrive in a challenging and rewarding work environment with advanced technological systems, processes, and best practices.
• Employee Wellness: We are committed to your well-being through our sponsored programs by the Strategic Employee Engagement Council and GWU Wellness Center.
• Diversity and Inclusion: Be a part of an inclusive and diverse environment, supported by the Diversity & Inclusion Council.
• Retirement Savings: Benefit from our 401(k) plan with a company match of up to 6%.
• Comprehensive Benefits: Enjoy excellent medical, dental, vision, and prescription drug plans.
• Shared Governance: We follow a shared governance model that values your input and collaboration.
• Continuous Development: Grow and develop through job-related training, continuing education, and mobility opportunities within the UHS subsidiaries.
• Flexible Paid Time Off: opt to waive your PTO days and receive a 12% increase in your base rate . *(6% Part time)
• Employee Discounts: Enjoy exclusive discounts and a wide array of additional perks.

We value our employees and offer a comprehensive package to support your career growth, well-being, and work-life balance. 

Qualifications

• High School diploma or equivalent
• 2-5 years of problem-solving experience demonstrated in a Customer Service environment (preferably healthcare or insurance)
• Bachelor’s degree with 1-3 years of problem-solving experience demonstrated in a Customer Service environment (preferably healthcare or insurance)
• Computer/keyboard skills required.
• Knowledge of medical terminology preferred.
• Ability to adapt to changing priorities.
• Experience with Microsoft Office
• Good interpersonal skills
• Effective communications skills, both verbal and written
• Ability to complete multiple tasks simultaneously and work under pressure.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

© Universal Health Services, Inc.