Banquet Manager - InterContinental San Antonio Riverwalk

Our People

• Ensure all staff is properly trained and have the tools and information needed to effectively carry out their job functions.

• Coordinate with other hotel-level departments to facilitate contracted services.

• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales Staff, Executive Chef, Banquet Manager and/or convention services staff, and hotel Executive Committee.

• Perform other duties as assigned within the department

• Assist in the management of day-to-day operations and assignments of Catering staff, plan and organize work, communicate goals, and schedule/assign work. Advise staff of formal policies and procedures, identifying options and resolving issues. 

Alert management of potentially serious issues.

• Establish client base of organizations, associations and commercial business through direct outside sales efforts for the purpose 

of securing business for the hotel. Accurately produce and/or review sales contracts, rate agreements, 

and/or banquet/catering event orders.

• Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.

• Achieve budgeted revenues and personal sales goals.

• Assist the F&B Manager in daily management tasks such as complete forecasts and sales production reports checklists, 

menu planning, and other duties and special projects as assigned.

• Interact with outside contacts:

o Guests – to ensure their total satisfaction

o Regulatory agencies – regarding safety and compliance matters

o Vendors – to arrange services 

o Other contacts as needed (Professional organizations, community groups)

Guest Experience

• Conduct banquet and catering facility tours and entertain clients in accordance with company and property policy.

• Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc. 

Arrange all details of events to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, 

group room blocks, VIP services and approved method of payment. 

• Review daily posting of charges, resolve any discrepancies in a timely manner. Follow-up to ensure guest satisfaction.

• Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff as needed.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.