The Director of Housekeeping is responsible for managing the daily operations of the housekeeping department, including the laundry, to ensure the highest levels of cleanliness and guest satisfaction are maintained. This position will provide supervision of guest rooms and public areas, and direction for all housekeeping activities including scheduling, staff, room inspections, training, and development of employees.
Responsibilities:
- Provides supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests
- Monitor house count and make staff adjustments accordingly
- Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials
- Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials
Qualifications:
- 2 years of experience as an Executive Housekeeper or Housekeeping Supervisor, preferably with a full-service property
- ONQ experience is a plus
- Brand experience a plus
- Ability to select and mentor a team
- Hospitality experience required
- Must be eligible to work in the USA
About Company:
DoubleTree by Hilton Clarksville Riverview is a 156-room full-service hotel located in the Riverview Square development, steps from Austin Peay State University and FM Bank Arena in downtown Clarksville, Tennessee. It will comfortably accommodate groups of up to 250, and the meeting space features two ballrooms, a boardroom, and a breakout space, as well as an outdoor terrace. Our dining options boast elevated casual cuisine and weekend brunch, and private dining space will be available.
Full-time employees are eligible for:
PTOMedical/Dental/VisionShort/Long-Term Disability401(k) matchingPaid monthly parking subscription (where applicable)Hilton Brands Team Member Travel Program and DiscountsPerformance-based annual bonus potential
The hotel will be opening in September of 2024.