Director of Rooms

Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way,   especially when it comes to our guest experience. 

 

Our hotel leadership teams are at the very roots of our success. They are accountable to everyone that visits our hotel - team members and guests alike, ensuring every individual endures a remarkable experience the moment they walk into our hotels. Our leaders are friendly and approachable and provide continuous guidance to their teams which is apparent from the infectious energy we feel throughout the hotel. They manage the daily and lead by example, seizing every opportunity to leave things better than they already were.

 

1 Hotel Nashville is currently in search of a seasoned, insightful, and innovative Director of Rooms—a thought leader with a gift for service and an instinct for leadership, whose most important roles are to ensure the excellence of the entire guest experience, and our cause and the brand’s operational and financial outcomes are exceeded. 

 

The Director of Rooms will play a quintessential role in the hotels success as a thought leader who can - and will - impact change and bring the ethos to life.

About you...

• Minimum of 6 years of related work experience in an upscale or luxury hotel environment.
• Advanced knowledge of front office, housekeeping, and valet operations with spa experience preferred; experience with HMS, Revinate, Birchstreet. 
• Advanced knowledge of all financial aspects including but not limited to budgeting, forecasting, checkbook and labor management.
• A strong leader with a proven track record in guest and team member engagement and financial performance. 
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Health & Wellness: Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University: Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program: Earn rewards and pay it forward, while doing all the good you can!