Engineer/Sr Engineer, IT Quality Assurance

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Information Technology Team within the Airline Technology Division.
• Responsible for providing test automation services related to system test strategies and solutions that incorporate industry standard techniques, strategies, and processes. Also, responsible for planning, designing, creating, and executing automated test suites for multiple applications with supervision by team leads.

What you'll do

• Collaborate with leaders, analysts, IT architects, technical leads, developers, and other QA engineers, along with internal customers, to understand requirements and test applications that meet business requirements
• Learn about and implement new technologies to improve application performance and security posture 
• Design, write, and maintain automated test scripts for multiple applications within the product team 
• Work closely with technical leaders to ensure decisions align with long-term enterprise and industry growth forecasts
• Maintain automation standards for a product set, including the maintenance and evolution of the master automated regression test set 
• Develop and maintain the Quality Assurance benchmark performance success metrics and measure all future product releases against those standards
• Develop plans, procedures, and programs to monitor and evaluate the accuracy and reliability of the system and ensure performance and standards are maintained
• Actively communicate testing status, including schedule, risks, issues, defects, and potential impact
• Provide engineering support for testing approach design and tools on projects of peers
• Troubleshoot issues by researching symptoms, analyzing impacts, and implementing solutions

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 2+ years of full Software Development Life Cycle (SDLC) experience working alongside product ownership and software engineers to build, test, and automate testing of large-scale applications in hosted production environments. 

Preferred Qualifications- Education & Prior Job Experience

• ​Airline Industry experience, including business systems and technology.
• Crew application support experience
• 5 years of IT and software testing experience

Skills, Licenses & Certifications

• Demonstrated understanding of Quality Management, including testing techniques, methodologies, processes, tools, artifacts, and measurements
• Strong coding skills and concepts in Java, C#, JavaScript, Gherkin, Groovy, Python, shell scripts
• Hands on experience testing APIs, RESTful/JSON web services.
• Experience with comprehensive Testing Strategies, including automating System, Integration, Smoke, Regression, Performance, and Load testing.
• Good understanding on json objects serialization and deserialization 
• Deep experience applying automation techniques and tools, such as UFT, SOAPUI and JMETER
• Strong understanding on Angular based, power app automation and specflow framework.
• Experience in automated test case suite maintenance, including creation of new tests, automated test scheduling, execution, and test log analysis.
• Understanding of cloud-native development, deployment, and orchestration: containers, Azure cloud
• Experience Testing Angular based web apps (Selenium, Protractor)
• Technical testing tools including Cypress IO, GIT, Selenium, Cucumber, Postman, Performance Center, Ready API/SoapUI, Sabre, Azure DevOps
• Solid judgement and analytical skills, strong follow-through, time management, and organizational skills

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.