Event Operations Manager - Fast Hire

We are on the lookout for a driven Event Operations Manager to join our stellar team at Nationwide Hotel and Conference Center in Lewis Center, OH.
Growing your career as a Full Time Event Operations Manager is an incredible opportunity to develop productive skills.
If you are strong in persuasion, communication and have the right experience for the job, then apply for the position of Event Operations Manager at Nationwide Hotel and Conference Center today!

Nationwide Hotel and Conference Center  is seeking an   Event Operations Manager  to join our team! 

At Nationwide Hotel and Conference Center we have several managers within our Food and Beverage Departments. This 

position is responsible for the supervision of all food & beverage operations with a focus on the conference center and Ohio dining. This position works cooperatively with all other departments and serves as an active contributor to the Food and Beverage management team by ensuring that standards of quality are maintained while operating within the budget and maximizing profitability.

Our property is one of the largest venues in Columbus. During the week we hold a wide variety of meetings and during the weekend we will host 100+ weddings in 2022!  Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events.

Our attractive compensation package includes  a competitive annual salary, medical, dental, vision, company paid life, 401k with match, STD/LTD, etc.

Other perks and benefits! Come work with us, and you'll receive 15 days of vacation each year, dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc.  Not to mention all of the smiles, laughs, and good times that are always complimentary.

Essential Functions:

1. Banquet captains, servers, and set-up team will report to the Event Operations Manager.
2. Supervise daily F&B operations, delegating and assigning duties and responsibilities to staff members and monitoring their performance to ensure accuracy, timely service, superior levels of performance and dependable and friendly service to clients and guests. Inspect individual’s work and work areas, write and conduct performance reviews. The position also requires the need for planning and coordinating the event regarding floor plan assignments, décor, etc.
3. Interact with guests and maintain strong client relations ensuring that meeting and event specific requests are communicated and executed successfully. Resolve guest concerns quickly, consistently and professionally making sure all situations are promptly communicated.
4. Ensures all scheduled meetings rooms are set as indicated on BEOs including tables, chairs, equipment, ancillary supplies, and A/V.
5. Manages specialized conferencing services to assure availability, maintenance and proper storage to assure IACC standards. (i.e. Ergonomic Chairs, Team Tables).
6. Gain approval and place all orders for rental needs (tables, chairs, linen, etc.) as well as supplies (water, pads, pens and candy).
7. Acts as the property MOD (Manager On Duty) during shifts when needed
8. Coordinate all training of current employees and new hire employees on specific job duties.
9. Collaborate with other Department Managers on organization of storage areas on property.
10. Develop and assure the proper execution of the schedule.
11. Conducts inventory of china, glass, silver, linen, and catering equipment on a quarterly basis.
12. Must be available to work any shift, weekends, and holidays as business dictates.
13. Must be able to work in different types of environments including outdoor, off-site, and indoor functions.
14. Interpret and communicate to employees the details of the banquet event orders.
15. Work with our clients the day of the event by reviewing final guarantees, room setup, and other event details, as well as making sure expectations are being met.
16. Coordinate vendor needs the day of the event.
17. Manage and update client information, primarily final billing in Delphi as needed.
18. Act as liaison between Sales, Planning, and the Operations Team by disseminating appropriate information as it relates to the meeting and/or event.
19. Additional duties as assigned by management.

Qualifications, Education, Experience, Skills, and Abilities:

1. College degree preferred
2. At least two years of experience in a supervisory role in a fast-paced hotel and/or conference center with food and beverage operation
3. Outstanding organizational skills, and attention to detail
4. Clear and concise written and verbal communication skills
5. Advanced knowledge of Food and Beverage operations and operational equipment
6. Excellent customer service and leadership skills
7. Professional, assertive and positive with a proven ability to develop and lead in a team environment.
8. The ability to work in a high-pressure, fast-paced environment and adjust quickly to changing priorities.
9.  Must possess computer literacy skills in Windows. Knowledge of Delphi preferred but not required.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Position requires large amounts of time spent standing or walking
• Heavy workloads requiring the ability exert up to 100 pounds of force and the ability to regularly lift 55 lbs.

Nationwide Hotel and Conference Center  is managed by Columbus Hospitality Mana gement , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.  All applicants will be required to submit to a background check prior to employment.

Benefits of working as a Event Operations Manager in Lewis Center, OH:

● Learning opportunities
● Advancement opportunities
● Competitive salary