Event Services Manager

The iconic Hotel del Coronado is looking for an Event Services Manager to join the Events team! Join  one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. In this position, you will oversee all facets of the convention resume and banquet event order coordination between the hotel and the client during their meetings or events. Additionally, you will serve as the intermediary between the client and the hotel, guiding each department to fulfill their designated operational roles. Achieving this goal is crucial as it significantly contributes to securing repeat business. You will also be responsible for maximizing revenue by effectively up-selling products and services and advocating for service excellence and enhancement opportunities for our guests. Want to learn more? Hotel Website ,  Facebook ,  Instagram ,  Pinterest

What will I be doing?

As an Event Services Manager, you would be responsible for performing the following tasks to the highest standards:

• Greet client and assist as needed.
• Oversees and assists in the physical movement of hotel furnishings as necessary to complete a tight turn-around of public function space.
• Assists customer with set-up of their event, as needed.
• Check all event room and food/beverage details for accuracy.
• Create, display, and remove client signage and provide directional assistance as needed.
• Monitor and communicate group movement for operations team (i.e.: room refreshes, program/event changes, box movement, room rekeys, set-up and tear down assistance).
• Works closely with exhibitors, decorators, outside AV providers, outside vendors to ensure accurate set-up and tear down of events.
• Ensure compliance to all safety and fire code procedures.
• Performs other duties and responsibilities as assigned or required.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.  Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage –for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)  
• Go Hilton travel discount program 
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs

The hourly rate for this role is $24.00 per hour and is based on applicable and specialized experience and location. 

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