Front Desk Agent (Direct hire opportunity)

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Front Desk Agent to work at a premier hotel in San Juan, Puerto Rico. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Salary/Pay Rate/Compensation: Competitive salary with growth opportunities

Why you should apply to be a Front Desk Agent:

• Competitive salary with growth opportunities

• Health Insurance for full-time employees

• Monthly personal wellness stipend

• $500 in annual credits for our properties around the Caribbean

• Free books

• Comprehensive training (learn about every aspect of the hospitality industry)

• A high-energy, start-up environment with smart, dedicated teammates

What’s a typical day as a Front Desk Agent? You’ll be:

• Performing all check-in and check-out tasks

• Managing online and phone reservations

• Informing customers about payment methods and verifying their credit card data

• Registering guests and collecting necessary information

• Welcoming guests upon their arrival and assigning rooms

• Providing information about the hotel, available rooms, rates, and amenities

• Responding to clients’ complaints in a timely and professional manner

• Liaising with the housekeeping staff to ensure all rooms are clean and fully-furnished

• Confirming group reservations and arranging personalized services

• Upselling additional facilities and services when appropriate

• Maintaining updated records of bookings and payments

This job might be an outstanding fit if you:

• Have work experience as a Hotel Front Desk Agent, Receptionist, or similar role

• Have experience with hotel reservations software (preferred)

• Understand how travel planning websites operate.

• Have a customer service attitude.

• Have excellent communication in English and Spanish (Bilingual)

• Have a degree in hotel management (a plus)

What happens next:

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Front Desk Agent today!

#GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.