Front Desk Associate

Adecco is looking for a candidate to fill a front desk associate position for a premier destination located in Ochopee, Florida, renowned for its exceptional hospitality and stunning surroundings. As a Front Desk Associate, you will be an integral part of our team, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. If this sounds like the position for you please read the position and summary below.

Location: 803 Collier Ave, Ochopee, FL, United States

Shift: Monday-Friday, 8:30 AM - 5:00 PM

Salary: $17 per hour

Responsibilities:

• Welcome guests to our resort with a friendly and welcoming attitude, ensuring a positive first impression.

• Assist guests with room reservations, check-ins, and check-outs, ensuring accuracy and efficiency in all transactions.

• Attend to guests' needs and inquiries promptly and professionally, providing information about hotel facilities, services, and local attractions.

• Handle guest requests and concerns with tact and diplomacy, escalating any issues to management as needed.

• Answer phone calls courteously and efficiently, providing assistance and information as required.

• Process payments accurately and maintain detailed records in all systems.

• Maintain cleanliness and organization at the front desk and lobby area, ensuring a pristine and inviting environment for guests.

• Maintain a keen eye on the cleanliness of the front desk area and the grounds surrounding the hotel, addressing any issues promptly.

Requirements:

• Previous experience in hospitality, customer service, or a related field preferred.

• Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.

• Strong attention to detail and ability to multitask in a fast-paced environment.

• Proficiency in basic computer skills and familiarity with hotel reservation systems is a plus.

• Ability to handle guest inquiries and concerns with professionalism and empathy.

If this sounds like the position for you, please apply with your up to date resume today!

Pay Details: $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.