Hozpitality - Space Revenue Manager

icon building Company : Hyatt Hotels
icon briefcase Job Type : Full Time

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Job Description - Hozpitality - Space Revenue Manager

Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experience. Space Revenue Manager - Job Description: This position will be a strategic part of the hotel's revenue team. The responsibilities of this individual are designed to improve group revenues and enhance yielding of hotel function space and guest room inventory. The successes will be measured by increased top line revenues of banquet and rooms revenues. This individual will analyze short and long term forecasting as well as implement function space and guest room block controls to ensure effective yield of guest room and meeting room spac Other responsibilities include but are not limited to:

  • Evaluate availability, pattern, pricing, and placement of guest rooms and function space.
  • Assign and block function space
  • Review all space requests
  • Review historical space usage by Groups
  • Review contractual terms of function space
  • Manage turn down process including but not limited to customer communication, trace management for future opportunities and/or duplicate booking elimination.
  • Monitor daily sales and catering activity with new leads/referrals as well as turn down/lost business to ensure compliance of booking guidelines; specifically response time standards, function space guidelines, catering free sell procedures, accurate lost and turn down reasons/comments and lost/turned down business due to function space availability.
  • Monitor daily changes of function space within definite bookings
  • Complete function space audits
  • Review space to ensure there are no space conflicts / resolve space conflicts
  • Work with Sales, Catering and Convention Services Managers to manage function space placement and maximize revenue.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills.
  • Minimum 2 years previous hotel (Sales and or Rooms) experience.
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