Night Auditor - with Growth Opportunities

The Hyatt Place Worthington is looking for a part time Night Auditor to join their team! This person will need to be available to work 3rd shifts on Thursdays, Fridays, and Saturdays. Starting wage for this position is $15 hourly.

The Night Auditor creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service. This position is responsible for running the hotel during third shift.

Job Responsibilities:

• Greet, register, and assign rooms to guests of hotel
• Responsible for issuing room keys and important information to guests
• Responsible for making hotel reservations and checking hotel availability
• Verifies credit card authorization or collect cash payment for all hotel guests
• Answer hotel main telephone line and transfer to proper departments or guest rooms
• Review guest accounts and charges upon guest check-out
• Be familiar with Hyatt Brand Standards and requirements such as Reward Programs
• Constant contact with housekeeping and maintenance departments with guest issues or concerns
• Ensure complete guest satisfaction
• Ensuring daily checklists are completed
• Completes any direct assignment from Manager
• Responsible for issuing and signing out Department Manager Keys
• Balance credit card and cash paperwork for entire day
• Process credit cards for Settlement

Qualifications, Education, Experience, Skills, and Abilities:

• Previous hospitality/service industry experience preferred
• Strong oral communication skills
• Professional, courteous attitude
• Strong computer skills
• Ability to work in high paced environment
• Strong Customer Service skills
• Ability to Multitask

The Hyatt Place Columbus Worthington is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.