Platform Engineering Manager, Remote

Delaware North is hiring a Platform Engineering Manager to join our Information Technology team. As Platform Engineering Manager, you will oversee a team of platform engineers and drive the development and evolution of the organization's platform infrastructure, automation tools, and deployment pipelines. You will play a critical role in shaping the technical infrastructure of our organization.

Pay

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Lead the platform engineering function, providing continual guidance and mentorship
• Manage and drive the maturity of Delaware North’s iPaaS platform; lead use case evaluation sessions with external vendors; collaborate with internal teams to drive architectural designs, technical credentials, and applicability for use
• Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Collaborate with other teams to ensure seamless integration of platform services with applications and systems
• Lead incident response efforts for platform-related incidents, coordinating with cross-functional teams to resolve issues in a timely manner and minimize impact on operations; identify root causes and prevent recurrence
• Manage relationships with third-party vendors and service providers

• Bachelor’s degree in Computer Science, Computer Engineering, or related field; Agile certification is preferred
• 4+ years’ experience with developing engineers and managing teams
• 5+ years’ experience within platform (iPaaS) development, MuleSoft experience is a plus
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• In-depth understanding of DevOps concepts, and tools, e.g. CI/ CD pipelines, source code control, static code analysis, monitoring, version control, etc.
• Experience with Automation tools such as Ansible, Puppet, Terraform, or similar; experience with cloud technologies, i.e. AWS, or Azure; experience with agile project management including scrum or Kanban frameworks
• Must be legally authorized to work in the US without sponsorship

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