Virtual Client Relations Coordinator

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Virtual Client Relations Coordinator

A Travel Client Relations Coordinator at the entry level is responsible for assisting with client communications and ensuring a smooth travel experience for customers. This role involves handling inquiries, providing information about travel packages, and addressing client concerns. The coordinator may assist in booking reservations, managing itineraries, and coordinating with various travel service providers. Strong communication and customer service skills are essential, as the coordinator interacts directly with clients to understand their needs and preferences. Additionally, attention to detail and organizational abilities are crucial for maintaining accurate records and ensuring a positive client experience. This entry-level position may also involve administrative tasks to support the overall efficiency of the travel coordination process.

Location: Work from Home

Job Type: Full-time or Part-time

Responsibilities:

  1. Promotion and Outreach: Utilize social media platforms such as Facebook, Instagram, TikTok, LinkedIn, and YouTube to promote our travel business. No social media experience is necessary – we'll provide you with the training you need. Reach out to the community, including businesses, schools, churches, universities, wedding planners, and college planners.

  2. Client Interaction: Determine destinations clients wish to visit and construct personalized travel plans based on their needs and budgets.

  3. Research and Quoting: Conduct thorough research to quote various components of the itinerary, including cruises, cars, hotels, activities, sporting events, or concerts.

  4. Presentation Skills: Present professional-style quotes to clients, showcasing the exceptional service they can expect from our agency.

  5. Booking and Payment: Facilitate bookings and collect credit card payments from clients, ensuring a seamless transaction process.

  6. Schedule Management: Monitor trip changes and adjust schedules as necessary to meet clients' evolving needs.

  7. Continuous Learning: Attend training sessions to stay updated on new suppliers, travel specials, and the ever-changing landscape of the travel industry.

Benefits:

  • Travel Certification: Gain valuable industry knowledge and official certification as a travel scheduler.

  • Employee Discounts: Enjoy exclusive discounts on travel services, making it easy for you to explore the world.

  • Dedicated Website: Access our dedicated platform to streamline your scheduling tasks and enhance your efficiency.

  • Ongoing Support and Mentoring: Benefit from a supportive environment with ongoing mentoring to help you excel in your role.

  • Free Training: Avail yourself of free access to all necessary training sessions and certifications, ensuring you are well-equipped for success.

  • Flexible Hours: Enjoy the flexibility of setting your own hours, allowing for a work-life balance that suits your needs.

Embark on a rewarding journey with us, where your enthusiasm for travel meets a supportive learning environment. Apply now and be part of a team that is redefining the travel industry.

Apply Now - Your Adventure Begins Here!

Original job Virtual Client Relations Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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