Reservations Agent - Start Now

We are searching for a creative Reservations Agent to join our stellar team at RAFFLES in Boston, MA.
Growing your career as a Full Time Reservations Agent is an amazing opportunity to develop competitive skills.
If you are strong in teamwork, problem-solving and have the right initiative for the job, then apply for the position of Reservations Agent at RAFFLES today!

Become part of the first Raffles hotel in the Americas. Help launch the brand and re-define luxury hospitality in the heart of Boston's Back Bay. Be an ambassador for the brand and your hotel where you will utilize your passion for hospitality and guest service to ensure an engaged team, consistent guest satisfaction and outstanding operating results.

Job Description

Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Hotel standards. He/she is also responsible for meeting Forbes Five Star Standards, as well as meeting or exceeding monthly goals set forth by Director of Revenue Management.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or a related field highly preferred.
• College course work in related field helful. 

Additional Information

• Employee benefit card offering discounted rates in Accor worldwide for you and your family. 
• Excellent Company benefits including medical, dental, vision, life insurance, 401K and more. 
• Personalized development opportunities across Accor's extensive brand portfolio.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Benefits of working as a Reservations Agent in Boston, MA:

● Excellent benefits
● Advancement opportunities
● Competitive salary