Spa Coordinator - Hiring Now

We are searching for a capable Spa Coordinator to join our exceptional team at The Post Oak Hotel at Uptown Houston in Houston, TX.
Growing your career as a Full Time Spa Coordinator is a great opportunity to develop excellent skills.
If you are strong in people management, critical thinking and have the right mindset for the job, then apply for the position of Spa Coordinator at The Post Oak Hotel at Uptown Houston today!

Job Description Spa Coordinator
The Post Oak Hotel at Uptown Houston The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa and Houston's only AAA Five-Diamond destination boasting elegant accommodations masterfully blended with extensive conference space, prominent office space, designer fashion, signature dining and sophisticated amenities all in one tower. The 700,000-square-foot tower embraces every desire of savvy business and leisure travelers alike. The Post Oak Hotel is seeking a Spa Coordinator to join our hotel team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities. What we offer you:
-Multiple benefit plans to suit your needs
-Paid Time Off
-401K
-Opportunities for advancement
-Positive and respectful work environment where diversity is valued
-Generous employee discounts
-Community volunteer opportunities with Landry's League
-Complimentary Parking and Colleague Meal
-Opportunity to receive complimentary Rockets tickets to select games during 2022-2023 season ESSENTIAL DUTIES AND RESPONSIBILITIES:


-Greet and welcome guests in the warmest manner.
-Communicate with the guest in a clear and professional manner.
-Provide assistance to the guests at all times.
-Explain, sell, and book treatments.
-Must have great telephone skills and follow all Post Oak Hotel telephone etiquette and guidelines
-Must be adaptable and accountable for all actions.
-Ensure a warm friendly welcome to all guests at all times. Greets all guests upon arrival.
-Communicate all other necessary information with colleagues (i.e. birthdays, anniversaries, special requests or restrictions, etc.)
-Handle guest comments and concerns in a timely and appropriate manner
-The interest of each guest is of paramount importance.
-Use the guest name appropriately and communicate to all Spa colleagues.
-Aim to give the guests the best possible service and make each guest feel important
-Assist guests with retail merchandise.
-Be knowledgeable on all products and treatments.
-Operate a computer and copier/scanner.
-Handle daily accounting, cash bank procedures and process outgoing mail and packages.
-Handle opening and closing procedures.
-Set up and handle gift cards.
-Read and update the daily log book and communicate relevant information to the staff.
-Follow proper payroll and key card procedures.
-Process all charges accordingly.
-Requisition supplies or place orders accordingly.
-Know your hotel/spa to be able to confidently speak about and sell the spa and other outlets in the hotel.
-Utilize the phone according the Post Oak standards.
-Maintain the cleanliness in all areas of the spa.
-Maintain cleanliness in restroom areas.
-Attend all training sessions required by the hotel and spa.
-Respond properly in any hotel emergency or safety situation.
-Perform other tasks or projects as assigned by hotel management.
-Understand and be fully versed on hotel standards, procedures and guest confidentiality.
-Certified in CPR (Cardiopulmonary Resuscitation).
-Work flexible days/hours as needed based on business demands of the spa/hotel.
-Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by Spa Management. QUALIFICATIONS/ EXPERIENCE:

• 2 years of spa experience preferred
• Reading, writing and oral proficiency in the English language
• Knowledge in and or experience with Forbes 5 Star service standards is preferred.

Benefits of working as a Spa Coordinator in Houston, TX:

● Excellent benefits
● Opportunities to grow
● Advantageous package