Travel Advisor - Houston

Company Overview:

Smart Dream Vacations is a leading Travel Agency dedicated to providing unparalleled vacation experiences to our members. With exclusive access to luxurious accommodations exciting destinations and personalized service we strive to make dream vacations a reality. Join our dynamic team and help us expand our reach as we continue to redefine the travel industry.

Job Overview:

As a Travel Advisor you will be responsible for assisting clients in planning organizing and executing their travel arrangements. You will provide expert advice create customized itineraries and ensure a seamless travel experience for clients. Your role will involve staying updated on travel trends destinations and industry regulations to offer the best possible service.

Qualifications:

• Bachelors degree or equivalent experience preferred.
  

• Overall travel industry knowledge and experience.
  

• 1 year of Sabre OR similar GDS knowledge and proficiency required (examples: Amadeus Apollo Arrivia).
  

• Competent with all aspects of reservation transactions.
  

• Proficient with International Itineraries and rate structures.
  

• Attention to detail/conscientiousness/flexible.
  

• Exceptional organizational and timemanagement skills.
  

• Problem solving and initiative.
  

• Interpersonal communication and relationship building skills.
  

• Willingness to learn new functions and to enhance existing skills.
  

• Patience and flexibility.
  

• Handle multiple accounts.
  

• Regular and dependable attendance and punctuality are required.
  

Job Type: Part Time or Fulltime

Responsibilities:

Client Consultation: Engage with clients to understand their travel preferences budgets and requirements.

Itinerary Planning: Design personalized travel itineraries tailored to clients interests including accommodations transportation activities and dining options.

Destination Expertise: Stay informed about various destinations including local customs attractions climate visa requirements and safety considerations.

Booking Arrangements: Make reservations for flights hotels rental cars tours and other travelrelated services ensuring accuracy and timeliness.

Budget Management: Help clients manage their travel budgets effectively by offering costeffective solutions and alternatives.

Travel Documentation: Assist clients in obtaining necessary travel documents such as passports visas and travel insurance.

Travel Advisories: Provide uptodate information on travel advisories health regulations and safety precautions for chosen destinations.

Customer Service: Offer exceptional customer service before during and after travel addressing any concerns or issues that may arise.

Problem Resolution: Handle unforeseen circumstances or emergencies during travel offering quick and effective solutions to ensure minimal disruption.

Promotional Activities: Participate in marketing initiatives promotional events and networking opportunities to attract new clients and retain existing ones.

Feedback Collection: Gather feedback from clients posttravel to assess satisfaction levels and identify areas for improvement.

Professional Development: Stay updated on industry trends new travel technologies and destination offerings through continuous learning and professional development.

Requirements

Experience: Previous experience in the travel industry or a related field is preferred.

Destination Knowledge: Strong familiarity with various travel destinations including popular attractions accommodations and local cultures.

Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and travel partners.

Customer Focus: A customercentric approach with a commitment to delivering exceptional service and exceeding client expectations.

Organizational Skills: Ability to multitask prioritize and manage time efficiently in a fastpaced environment.

ProblemSolving Abilities: Proficiency in handling unexpected challenges and providing quick effective solutions.

Attention to Detail: Meticulous attention to detail to ensure accuracy in travel arrangements and documentation.

Technology Proficiency: Competency in using travel booking platforms GDS systems and other relevant software applications.

Flexibility: Willingness to work flexible hours including evenings and weekends to accommodate clients schedules and travel emergencies.

Education: A bachelors degree in hospitality tourism business administration or a related field is advantageous.

Benefits

Flexible schedule

Employee Wellness Program

Gym Reimbursement Program

Vehicle Allowance Incentives

Supplemental pay

Experience: Previous experience in the travel industry or a related field is preferred. Destination Knowledge: Strong familiarity with various travel destinations, including popular attractions, accommodations, and local cultures. Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and travel partners. Customer Focus: A customer-centric approach with a commitment to delivering exceptional service and exceeding client expectations. Organizational Skills: Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. Problem-Solving Abilities: Proficiency in handling unexpected challenges and providing quick, effective solutions. Attention to Detail: Meticulous attention to detail to ensure accuracy in travel arrangements and documentation. Technology Proficiency: Competency in using travel booking platforms, GDS systems, and other relevant software applications. Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate clients ' schedules and travel emergencies. Education: A bachelor 's degree in hospitality, tourism, business administration, or a related field is advantageous.