Virtual Travel Assistant

Job summary
Work remotely from home booking itineraries, destinations and activities. Opportunity to work from home booking air, car, hotel, cruises, sporting events and concerts. Serve as primary customer contact providing premium concierge level service to travelers.
Job seniority: entry level
Responsibilities
• Serve as primary customer contact providing premium concierge level service to travelers from start to finish. • Respond to telephone, email inquiries and online travel submissions in a timely fashion. • Research and book Domestic and International travel packages including air, hotel, tours and ground transportation. • Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta etc.... • Become familiar with multiple web-based booking engines and travel resources. • Pricing & cost calculations for changes or added trip fees. • Provide e-tickets and take credit card payments over the phone.
Requirements
• No experience necessary, we will train. • Exceptional customer service abilities. • Superior written and verbal communication skills. • Strong organization with ability to prioritize and multi-task.
Benefits
• Flexible Schedule • Agent Certification • Employee Discounts