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POSITION DUTIES AND QUALIFICATIONS
SUMMARY OF DUTIES:
Reviews construction plans and specifications for code compliance, and provides information and assistance to permit applicants, contractors and inspection staff.
DUTIES AND RESPONSIBILITIES:*
Position Specific Summary
The Building Permit Specialist position at the City of Tucson’s Planning and Development Services Department facilitates the processing and review of plans and permits using technical knowledge and established procedures to ensure quality approvals and construction in the community.
Work is performed under the supervision of the Management Assistant. This position does not supervise.
Duties and Responsibilities
Plan Review & Approval (30%) – Essential
Reviews plans by ensuring compliance with City codes and policies. Approves plan and permit case types requiring limited technical training under direct supervision of a plan reviewer, engineering associate, or planner.
Permit Processing (20%) – Essential
Completes various permitting functions, including verifying contacts and contractor licenses, auditing approvals, verifying conditions have been satisfied, stamping approved plans, assessing fees, issuing permits, and completing permit closeout.
Customer Service (20%) – Essential
Provides assistance to customers in person and electronically. Responds to inquiries and complaints related to submittals, consults with internal and external parties, advises internal and external customers on procedures, resolves problems regarding plans and permits, and explains actions required for permitting processing.
Data Entry (15%) – Essential
Assesses all permit and plan submittals, including supporting documents to ensure compliance with minimum submittal requirements and application completeness. Initiates review process by uploading documents into software and establishes a workflow process. Determines appropriate case type and necessary reviewers based on project criteria. Ensures accuracy of information entered into the permit database.
Process and Record Management (10%) – Essential
Maintains current standard operating procedures with updated information. Communicates process issues to supervisor and participates in process improvements. Maintains permit and plan records and spreadsheets; Makes corrections to permit and plan records as needed. Assists supervisor in monitoring compliance with permit procedures.
Other duties as assigned (5%) – Non-Essential
Performs all other duties and tasks as assigned.
Working Conditions
Work is primarily performed in an indoor office environment.
* All duties, responsibilities, and percentage of time listed are subject to change.
MINIMUM REQUIRED QUALIFICATIONS:
Education:
6 months post high school
Work Experience:
Two (2) years of directly related experience
Any combination of relevant education and experience may be substituted on a year-for-year basis.
ADDITIONAL MINIMUM REQUIRED QUALIFICATIONS:
Education:
6 months post high school (Required)
or a related field.
Work Experience:
Two (2) years general work experience related to office procedures, administrative support, and customer service while utilizing standard office software and technology.
Skills:
Certifications:
Languages:
PREFERRED QUALIFICATIONS:
At least 3 years of experience in local government in duties associated with processing plans/permits for building permits, land development, zoning, plan review or related area.
Formal education, certifications, and degrees in a field related to city planning, building compliance, or permitting.
Bi-lingual (English/Spanish) preferred.
ADDITIONAL POSITION INFORMATION:
Position Title:
Building Permit Specialist
Department Name:
Planning and Development Services Center
Department Link:
FTE%:
100
FLSA:
Non-Exempt
Position Type:
Regular
POSTING INFORMATION
Posting Close Date:
Applicants must submit their completed application by 06-02-2024 at 11:59 p.m. MST
APPLICATION INSTRUCTIONS
Please see the special application instructions below and follow the directions for applying to this position.
Special Instructions:
Please provide a chronological resume.
Must possess a valid and unrestricted Class D Driver's License.
Background Check: This position has been designated to require a criminal background check.
CITY OF TUCSON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD
The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at or .
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