Business Operations Specialist

At Labelmaster, we are way more than labels. We help both small and large businesses take the complexity out of moving and shipping hazardous materials to make the world a safer place.  What are hazardous materials? They are things you deal with every day, like lithium batteries in cars and in computers, paints, varnishes, air bags, chemicals and more.  And if they are shipped incorrectly, they can cause a lot of damage.  How do we help the world become safer? We sell and manufacturer new and innovative products, develop technology and consult for every industry – such as manufacturing, healthcare, automotive, transportation, food and beverages and other businesses.  While not too many people know about dangerous goods, we think it is really cool and we think you might have fun with us as we re-invent our ourselves and expand into new markets. And that is where this role comes in. We seek a talented, motivated, and high-performing business operations professional to join the Labelmaster Software team.  This individual is responsible for working closely with the sales team to provide assistance with proposal and contract review, deep process understanding for Microsoft Business Central and CE systems, reporting and analysis, and intercompany engagement and communication between sales, Marketing, Support and management.  This position will need to have a deep understanding of system processes, inquisitive approach and desire to understand and learn how the technology functions.    Benefits

• Health Insurance
• Dental & Vision Insurance
• Life Insurance
• Medical & Childcare Flexible Spending Accounts
• Education Assistance
• 401(k) with Matching
• Fitness Bank
• Pre-tax Transit Program
• PTO Bank
• Paid Holidays
• Paid Diversity Days
• Volunteer Time Off
• Referral Bonus Program
• Competitive wage ($55,000 - $65,000)

Essential Roles & Responsibilities: 

• The main focus of this position is to assist with the complete software sales and business operations functions.
• This position will have responsibility for building, maintaining and editing sales & marketing tools, such as proposal documents, pricing sheets, customer presentations and marketing material review.
• It will oversee the reporting and data requests for the software division - including Marketing & Sales reporting & analysis, design & programming of reports, running ad hoc sales queries and serving as liaison for data insight and management. 
• An understanding of CRM and ERP technology will be required for processing shipments, and assisting with the system process for subscription based software customers within Microsoft Business Central and CE
• Engaging with internal Sales, Marketing and Support Teams and external Value Added Resellers (VARs) to continuously improve sales and implementation processes

Essential Functions & Accountabilities

 

• Work with sales, operations, implementation and software development teams to design and deploy key reports to help manage the business and facilitate effective decision making
• Analyze and Interpret user requests for reports and queries
• Analyze data to drive insight and develop business recommendations to management
• Collaborate with all areas of the business, and all levels of employees
• Create and review contracts, NDA’s, etc.
• Detailed review of presentations and marketing materials
• Provide sales support – including reporting, system assistance, contract creation and review, etc.
• Oversee & produce monthly Executive Database Report
• Understand the ERP system processes and data
• Intermediate level with Excel, PowerPoint, Word, PowerBI
• Proven ability to take ownership and think outside the box
• Strong ability to work independently
• Dependability

Education/Training/Experience

 

• High School Diploma or equivalent experience
• Bachelor’s Degree or equivalent experience
• 3-5 years plus data analysis experience
• Extensive experience in Microsoft Excel, Word
• Experience with Microsoft SQL
• Experience with Microsoft Business Central and CE/CRM

#zip

EEO Employer – Veterans and IWD are strongly encouraged to apply

Labelmaster is proud to be an Equal Employment Opportunity Employer and we are committed to the concept and practice of equal opportunity and affirmative action in all aspects of employment. It is our intent to comply with our duty to provide reasonable accommodations for qualified employees and applicants as required by law. All requests for accommodations should be made in writing to Jay Hollins by emailing .

Pay Transparency Policy Statement - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Acknowledgements & Consent

American Labelmark Company (ALC) will not consider your application for employment unless you read and sign the following. I acknowledge that any employment offer is:

Solely for at-will employment and I understand that this means that either ALC or I may terminate my employment at any time for any or for no reason. This understanding cannot be altered by anyone unless it is in writing and signed by the President of ALC; and

Conditional on the satisfactory result of any drug and/or alcohol, medical examinations, other tests, educational requirements, educational verification, satisfactory references, and other obligations ALC may require. I agree to sign and execute the following form included with this application packet: Consent to Drug and Alcohol Testing.

I affirm that the information I have provided in seeking employment with ALC (including this application form and any accompanying documents such as my resume) is correct and that any false or misleading information, including omissions may result in my not being hired or, if already hired, in my dismissal.

I have no obligation to any former employer or to any other person that would prevent me from fully performing my duties to American Labelmark Company(ALC). I am not subject to any outstanding agreement or restrictive covenant inconsistent with the terms of ALC employment. Should I fail to disclose the existence of a third party obligation, whether enforceable or not, for cause.

I authorize investigation and verification of the information I provide in this and other documents relating to my application for employment. I authorize, now and in the future, all persons, companies, schools, former employers, credit bureaus and law enforcement agencies to provide ALC with information about me and I release each of the above from any liability for doing so now and in the future. I also authorize ALC, now and in the future, to provide information about me to conduct the investigation and verification process. I understand the public websites may be reviewed to gather information for this application and I release ALC from any liability for doing so.

If I am hired, I will completely read and remain familiar with ALC's Employee Handbook and other policies as issued or amended. Please direct any questions to Human Resources at