Human Resources Representative

Human Resources Representative

JOB-10041956

Anticipated Start Date

July 8, 2024

Location

Houston, TX

Type of Employment

Contract hire

Employer Info

Our client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.

Job Summary

We seek a Human Resources Representative to join our team.

Job Description

• Enters processes and retrieves employee data to make employee changes and obtain information requested by employees.
  
• Responds to escalated employee calls and inquiries referred by HR Representatives and other HR Service Center employees.
• Resolves ongoing moderate to complex HR related issues and tracks employee data utilizing Human Resources information systems and call center systems including on-line mainframes information.
• Conducts case management as required to meet employees needs.
• May handle incoming employee calls as needed.
• Collaborates with Quality Assurance Training and Team Management to modify transaction procedures as needed and provide one-on-one training for HR Representatives and other HR Service Center employees.
• Consistently supports compliance and the Principles of Responsibility Code of Conduct by maintaining the privacy and confidentiality of information protecting the assets of the organization acting with ethics and integrity reporting non-compliance and adhering to applicable federal state and local laws and regulations accreditation and licenser requirements if applicable and policies and procedures.
• Responds professionally with accuracy and in a timely manner to new hire changes, employee requests for information and changes by processing moderate to complex Human Resources transactions pertaining to employee pay new hires terminations and personal status changes according to established policies and procedures collective bargaining agreements and laws.

Skills Required

• Strong customer orientation. Ability to process transactions with accuracy.
• 1-3 years experience
• Workday experience preferred

Education/Training/Certifications

• Must have Bachelors degree or some college level course-work (preference for business, human resource)
  

Additional Requirements

• SAP SuccessFactors preferred

Pay Rate/Salary

• We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.