Human services program specialist

Job ID	36862
Location	Tampa, FL
Full/Part Time	Full-Time
Regular/Temporary	Regular

Position Details Dept Number/Name: 0-5830-002 / Department of Child & Family Studies, Florida Center for Inclusive Communities College Division: Academic Affairs-College of Behavioral & Community Sciences Salary Plan: Staff Time-Limited (Grant Funded) Job Code/Title: 5875 / Human Services Program Specialist Hiring Salary Range: $36,192 - $40,000 Position Number: 00056503 ORGANIZATIONAL SUMMARY: Child & Family Studies (CFS) is one of seven departments and schools within the College of Behavioral & Community Sciences (CBCS) at the University of South Florida (USF). Organized into three research divisions and four academic programs that work synergistically, CFS currently has approximately 275 faculty and staff members. During FY23, CFS is managing a portfolio of over 75 federal and non-federal contracts and grants totaling $78 million. Our research divisions include the Florida Center for Inclusive Communities (FCIC), Child and Family Behavioral Health (CFBH), and the Rightpath Research and Innovation Center. CFS's four academic programs are Applied Behavior Analysis (ABA), Child and Adolescent Behavioral Health (CABH), Clinical Rehabilitation and Mental Health Counseling (CRMHC), and Marriage and Family Therapy (MFT). Six graduate certificates and one undergraduate certificate are also offered. CFS efforts are consistent with the CBCS mission of combining knowledge gained through the behavioral sciences with knowledge gained from the community. CFS faculty, staff, and students, who are well immersed in the local community as well as state and national efforts, are deeply connected to the college's focus of Creating Healthy Communities. All activities within CFS are also aligned with USF strategic goals: having well-educated and highly skilled global citizens through a continuing commitment to student success; participating in high-impact research and innovation to change lives, improve health, and foster sustainable development and positive societal change; creating new partnerships to build a strong and sustainable future for Florida in the global economy; and establishing a strong and sustainable economic base in support of USF's continued academic advancement. POSITION SUMMARY: The Florida HIPPY Training and Technical Assistance Center (T&TAC) is housed in FCIC. The T&TAC works in collaboration with HIPPY US to fund, license, train, support, and evaluate HIPPY Programs in Florida. Currently, the T&TAC is staffed by a State Director, an Associate State Director, an Assistant Fiscal and Business Manager, Project Coordinator, Fiscal Administrator, Data Analyst, Senior Researcher, and two Learning and Development Facilitators. This position supports the work of the Florida HIPPY T&TAC. Daily responsibilities include managing the T&TAC calendar, online files, team meeting notes, and team communication; monitoring team calls, chats, and help desk tickets; posting on social media and responding to incoming requests for information. Weekly or monthly responsibilities include compiling eblasts to the field; preparing materials for trainings and professional development; assisting in event planning and related logistical tasks, travel coordination, purchase orders, packing training materials and sending those through the campus USPS office or FedEx. Occasionally this position will be asked to inventory curriculum and supplies; conduct research, run reports, organize information in tables or graphs; records and reports management, compliance review, scanning and shredding documents, or assisting with other general office tasks. RESPONSIBILITIES: Sending and receiving correspondence, tracking and troubleshooting reported issues and challenges. Provides information, assistance, and services to clients contacting the office, answering inquiries independently or ensuring that such inquiries are forwarded to the appropriate source and responses are received by the inquirer in a timely manner. Assists in the dissemination of general statewide forms of communication such as the e-Blasts and social media posts. Manages team calendar, schedules meetings, sends reminders and agendas, takes and disseminates meeting notes. Handles mail and deliveries to and from the T&TAC, preparing training materials, campus USPS office or FedEx orders, etc. Provides support in preparing training materials and securing logistics for special events. Team Files and Process Manual. Under direction of leadership, the AA will spend a portion of time dedicated to organizing the T&TAC box folders and documenting internal processes are top priorities. All members of the team must provide the content, but the admin asst. will track, name, file, and update the team on progress throughout the year. Supports the team as needed: invoices, purchase orders, eligibility reviews, cost estimates for team or statewide events, organizing materials and logistics for events, prepare TARs and pcard purchase forms, data entry, HIPPY portal maintenance, report management, drafting flyers, etc. Performs other duties as assigned. POSITION QUALIFICATIONS: MINIMUM: This position requires a high school diploma and four years of related experience. Appropriate college coursework may substitute at an equivalent rate for the required experience. PREFERRED: Associates Degree and experiences in Early Childhood Education or Family Services or Human Services or Program Management; Bilingual in English and Spanish is a plus SPECIAL SKILLS/TRAINING: Requires strong communication skills, ability to work autonomously in a fast-paced environment, ability to problem solve, knows Microsoft Office Suite and Adobe. USF Tampa Information for Applicants This position is subject to a Level 1 criminal background check. Job Opening Number: 36862 Posting Date: 04/25/2024 Posting End Date: 05/09/2024 Re-posting End Date: 06/20/2024 How to Claim Veteran's Preference : This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to Florida Statute 295. Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination. Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed. For information on obtaining a DD 214 visit or call . How To Apply Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume. Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position. Click here for additional tutorial information. To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: or email . Equal Employment Opportunity USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace. The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator. USF's Equal Opportunity Affirmative Action Statement . Federal Rights Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) . Work Location Campus map and location overview: USF - Tampa Campus About USF The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference. Working at USF With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more. To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .