Manager, People Relations

Manager, People Relations

 

Reports to: Associate Vice President Human Resources 

Direct Report(s): 

The Manager, People Relations is responsible for:

· Continued development, and maintenance of Graham Windham’s employee performance management, objectives and key results (OKRs), and goal setting processes in accordance with its philosophy, guidelines, policies, and procedures 

· providing coaching and consultation to employees and leaders on interpersonal, disciplinary and performance matters in accordance with the organization’s pillars, policies, collective bargaining agreement and governing locally, statewide and federally promulgated laws and regulations. 

 

Primary Responsibilities: People Relations (80%) 

· Manages a proactive, data-informed strategy focused on ensuring a healthy, psychologically safe and lawful workplace climate.

· Partners with the AVP of Human Resources on ensuring the consistent and fair application of the policies and practices outlined in Graham Windham’s Employee Handbook and in its collective bargaining agreement with the union.

· Serves as HR representative during collective bargaining agreement negotiations.

· Shepherds investigations by collaborating with colleagues in Human Resources on claims or allegations of harassment, discrimination & other workplace misconduct; provides timely analyses of each case and recommendations for any necessary follow-up actions.

· Provides intervention, support and recommendations regarding employee discipline, performance issues, grievances initiated by employees and opportunities for recognition, rewards and incentives.

· Implementation of Employee relations database inclusive of roll out, and training of all applicable staff

· Providing continued guidance to managers and employees throughout the performance management and goal setting process. 

· Informational Trainings focused on people relations, and management

· Ownership of Graham’s employee review processes

 

Primary Responsibilities: Leadership (20%) 

 

· Creates shared ownership for successful outcomes and accepts accountability for unsuccessful results.

· Communicates transparently and constructively.

· Leads inclusively and builds trust with colleagues and business partners.

· Functions as ambassador for Graham Windham – networking with external professionals and groups to teach and to learn about innovative strategies and practices.

· Demonstrates commitment to continuous learning, development, up-skilling and growth.

· Makes recommendations about ineffective processes or practices.

· Aims to support the engagement, development and growth of others.

 

 

Qualifications

 

· Bachelor’s degree in human resources management, or related field required + five (5) years of relevant experience.

· Professional certification in Compensation or Total Rewards required within six months of hire; Human Resources (PHR, SPHR, HRCI etc) a plus.

 

Other Requirements

· Strong verbal and written communication skills in English.

· Excellent time management, organizational, relationship building, active listening, problem-solving and presentation skills.

· Excellent analytic skills 

· Mastery of Microsoft office products WORD and EXCEL

· Strong computer/technology skills including working knowledge of Human Resources Information Management (HRIS)systems.

· Adaptable. 

· Ability to role model leadership behaviors under stress.

· Ability to evaluate &interpret information and to make independent sound judgments/decisions.

 

Full-Time Position; salary commensurate w/experience and qualifications.

Salary and Benefit

• Base pay range $75,000-$80,000 + Potential to Earn Performance Based Merit Award for Eligible Staff + Comprehensive Benefits + Professional Development Opportunities
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Pension plan
• Holiday pay, PTO, Sick Time, Personal Days

EOE

About Graham Windham:

About the Company In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience. Graham has pioneered programs for New York City’s children, families and communities for over 200 years. Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents throughout NYC.