Mental health recovery support specialist

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Job Description - Mental health recovery support specialist

Full job description

Agency: Department of Human Services

Opening Date: 06/10/2024

Closing Date/Time: 06/24/2024

Salary: Anticipated Salary (Effective 7/1/24) $5,653 - $8,070 per month ($67,836 - $96,840 per year)

Job Type: Salaried

County: Will

Number of Vacancies: 1

Plan/BU: RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.


Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 38665

Position Overview

The Division of Mental Health is seeking to hire a Mental Health Recovery Support Specialist for the Joliet Inpatient Treatment Center located in Joliet, Illinois to serve as the Certified Recovery Support Specialist (CRSS), functioning as a patient’s Liaison to his/her Treatment Team regarding identified service issues. Coordinates and facilitates Joliet Inpatient Treatment Center (JITC) Mental Health (MH) Unit wellness activities, including the implementation of Wellness Recovery Action Plan (WRAP) groups. Reviews, analyzes, and evaluates consumer study/survey data. Provides information regarding patient/family service needs and expectations to JITC MH Unit staff. Attends statewide meetings as indicated. Travels in performance of job duties.

Job Responsibilities

  • Serves as the Joliet Inpatient Treatment Center (JITC) Mental Health (MH) Units’ Certified Recovery Support Specialist (CRSS), functioning as a patient’s Liaison to his/her Treatment Team regarding identified service issues.
  • Coordinates and facilitates JITC MH wellness activities, including the implementation of Wellness Recovery Action Plan (WRAP) groups and the enhancement of Trauma Informed Care, including the establishment of service vehicles such as comfort rooms and soothing kits.
  • Reviews, analyzes and evaluates patient study/survey data, utilizing the collected data to identify and highlight trends, patterns and outcomes.
  • Collaborates with the Quality Manager and JITC Clinical leadership staff in representing the Treatment Recovery, Philosophy and Practice Initiatives.
  • Attends statewide meetings for the purposes of informing and representing consumer issues, identifying statewide and Region services and resources and addressing quality of care and/or continuum of care issues.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of a bachelor’s degree in one of the social sciences or related area and one (1) year of experience performing peer support work within a mental health program setting.
  • Must be a current or former consumer of mental health services and willing to self-identify.
  • Requires evidence of certification as a Certified Recovery Support Specialist (CRSS).

Preferred Qualifications

  • One (1) year of professional experience providing recovery-oriented practices and techniques, peer support services and encouraging consumers to adopt wellness practices and goals.
  • One (1) year of professional experience articulating personal experience relevant to the obstacles and successes of their own recovery.
  • One (1) year of professional experience advocating for patients and family members providing information concerning patient rights and responsibilities.
  • One (1) year of professional experience working with policies, procedures and regulations associated with patient rights matters, care and support systems.
  • One (1) year of professional experience reviewing, analyzing and evaluating studies/surveys data, utilizing the collected data to identify and highlight trends, patterns and outcomes.
  • One (1) year of experience communicating effectively both orally and in writing.

Conditions of Employment

  • Requires the ability to travel in the performance of job duties.
  • Requires the ability to utilize office equipment, including personal computers.
  • Requires ability to pass the IDOC background check.
  • Requires ability to pass a drug screen. On January 1, 2020, the Cannabis Regulation and Tax Act made it legal for residents over the age of 21 to produce, consume and sell cannabis in Illinois. Please note that although the law has changed, the Department will continue to enforce the Department’s zero tolerance Drug Testing policy. The use of unauthorized drugs, including cannabis, by an employee, regardless of the position held is prohibited.
  • All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: 8:30am-5:00pm Monday-Friday

Work Location: 2848 McDonough St, Joliet, Illinois, 60436

Division of Mental Health

Joliet Inpatient Treatment Center (JITC)

Treatment Services

Agency Contact:

Job Family: Health Services ; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.


As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:


APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

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