Patient Safety Technician

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The schedule for this position is five 8-hour shifts 7a - 3:30p with every other weekend required.

The Patient Safety Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Monitors multiple patients via continuous video monitoring on campus. Responsibilities include, but are not limited to: providing effective verbal redirection of designated remote continuous observation patients from engaging in risk behaviors and summoning appropriate staff via communication device/STAT Alert Alarm when appropriate.
• Provides continuous safety observation via continuous video monitoring, of patients identified to be at risk for causing injury to themselves or to others. Responsibilities include, but are not limited to: offering basic comfort measures to help the patient relax and addressing the emotional needs of specific patients served, including the use of encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of this role as appropriate.
• If assigned to sit with a patient, remains at bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Provides calming and reorienting conversation with patient in cases of patient’s agitation or confusion.
• Identifies and removes hazards from the patient and patient's environment, and reports as appropriate.
• May assist patient with performing activities of daily living, as delegated by supervising RN, including ambulating, toileting, assisting with bed making, positioning.

Qualifications

Required :

• High School Diploma or equivalent
• Basic Life Support (BLS) certification within 90 days of hire

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.