Number of Applicants
:000+
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Travel Percentage :
0% Job Description
This is a 100% virtual role!
Are you curious, motivated, and forward-thinking? At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Responsible for queue, skill and profile management, identifying resource gaps and pro-actively adjusting staffing in line with volumes and any additional anomalies to plan across multiple LOBs.
What you will be doing
Deliver root cause analysis, identifying SL misses via data extracted from NICE IEX, Tableau and Forecasted Performance Heatmaps.
General Duties and Responsibilities:
Education Requirements:
High School Diploma or GED. Bachelor’s degree or the equivalent combination of education, training, or work experience.
General knowledge, skills and abilities
Added bonus if you have
What we offer you
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A wide range of professional education and personal development possibilities – Worldpay is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources, and opportunities
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.