Athletic Scheduling Specialist II

Summary

 
Are you passionate about community engagement and ensuring equitable access to recreational facilities? 
Do you thrive in a dynamic environment where you can make a significant impact? 
If so, we invite you to apply for the position of Athletic Scheduling Specialist with King County Parks!

About the Role:
As an Athletic Scheduling Specialist (Customer Service Specialist II), you will play a pivotal role in managing and coordinating schedules for our diverse range of programs, activities, and athletic facilities. Your work will directly support community groups and partners, helping them succeed while ensuring they adhere to permitted conditions. This position demands high-level problem-solving skills, creativity, and the ability to develop innovative solutions to enhance access to our facilities, particularly for underrepresented and underserved groups.

About the Team:
King County Parks’ mission is to steward, enhance and acquire parks to inspire healthy communities, and with 200 parks, 28,000 acres of open space, 215 miles of backcountry trail, and 175 miles of regional trails, King County Parks offers close-to-home recreational experiences for everyone.
The Property Management & Business Revenue Section is a crucial part of Parks and is responsible for all revenue generated, which includes over $1.5 million in athletic field and open space scheduling.

Commitment to Equity, Racial and Social Justice:
King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive.  We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Parks Specialist IIII, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.
Apply now for a rewarding career at the Parks Divisionof King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities.  Enjoy training, comprehensive benefits, and growth opportunities.

Job Duties

What You Will Be Doing: 

Work collaboratively, inclusively, and strategically with internal work groups and the community to permit effective and sustainable events and activities in a scheduling software system.

Provide outreach support to engage and collect feedback from the community, with an emphasis on underserved communities that may not otherwise use our services.

Develop, maintain, and generate reports for performance measurements.

Creativity and self-starting readiness to research and try new ideas.

Develop, track, and manage budgets and customer accounts.

Experience, Qualifications, Knowledge, Skills

Qualifications You Bring:     

Demonstrated, progressive experience in scheduling recreational activities, programs and athletic facilities.

Demonstrated, progressive experience working with scheduling software.

Knowledge of youth and/or adult athletics

Ability to provide exceptional customer service

Ability to effectively prioritize tasks and thrive in a high-volume work environment.

Excellent communication skills and the ability to work with people of diverse backgrounds.

Strong analytical, problem-solving, and conflict resolution skills

Competencies You Bring:

Manages Complexity– Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Collaborates– Building partnerships and working collaboratively with others to meet shared objectives.

Instills Trust– Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Customer Focused– Building strong customer relationships and delivering customer-centric solutions.

Drives Results– Consistently achieving results, even under tough circumstances.

It Would Be Great if You Also Bring:

ActiveNet software experience.

Experience working in a public service setting.

Knowledge of King County parks and facilities

Working Conditions:

Remote and Onsite Work Details:Employees in this role work remotely from home, with onsite reporting requirements typically once or twice a quarter. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department’s vision of Green Where We Work.

Remote Work Location Requirement:Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements.

Work Schedule: This full-time position works a Monday through Friday 40-hour work week. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible.

Union Representation: This position is not represented by a union.

Supplemental Information

Application and Selection Process:
We welcome applications from all qualified applicants. We value diversity, diverse perspectives, and life experience and encourage people of all backgrounds to apply.
Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.
To apply, submit a:

Completed Application (Please fill out your application as fully as possible. We cannot accept attached resumes (or “see resume”) in lieu of the application section.)
Resume 
Cover Letter 
Answers to Supplemental Questions in the application

Incomplete applications or applications without the above required attachments may not be considered.
For more information regarding this recruitment, please contact:

Divya Mathew at 

Discover More About King County Parks:
King County Parks is dedicated to stewarding, enhancing, and acquiring parks to inspire healthy communities. With over 205 parks, 175+ miles of regional trails, and 250+ miles of backcountry trails, we strive to provide park amenities that can be enjoyed by King County residents today and for generations to come. We value collaborative partnerships with community organizations and work towards the common goal of creating a vibrant and inclusive park system. Learn more at www.kingcounty.gov/parks.
And check us out on the socials at Facebook, Twitter, Instagram and Vimeo.
 
Discover More About DNRP:
Visit our website, explore an interactive map of our recent accomplishments, and check us out at Facebook, X(formerly Twitter), LinkedIn, TikTok, Instagram, YouTube, and Keeping King County Green News.

Sign up for Job Alertsto be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.

Forbes named King County as one of Washington State’s best employers.
Together, with leadership and our employees, we’re changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the teamdedicated to serving one of the nation’s best places to live, work and play.

Guided by our “True North”, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles – we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.