Customer Account Specialist

Join Us in Making a Difference:

At Reldan, we believe that every individual has the power to create positive change. By joining our team, you'll be part of a dynamic community dedicated to making a meaningful impact on the world around us. Together, we can turn vision into action and drive real, lasting change.

Join Reldan, a Sibanye-Stillwater Company, where environmental focus drives excellence! At Reldan, we're dedicated to leading the charge towards a greener, more responsible world. Our commitment to environmental sustainability is unwavering, with a focus on ESG initiatives to reduce carbon footprint, promote circular economy principles, and uphold corporate responsibility standards. We actively develop and implement cutting-edge strategies to tackle environmental challenges, shaping a future we can all be proud of. Join our dynamic community and be part of a team making a real, lasting difference. With values including ITAR regulation, NAID certification for data security, and a Silver LEED facility, Reldan offers a rewarding journey where passion meets purpose. Apply now and help us create a brighter, more sustainable future!

Apply Now:

If you're ready to be part of a team that's making a difference, Reldan is the place for you! Come join us and be a catalyst for positive change. Together, let's create a brighter, more sustainable future.

Overview:

The HR Administrative Assistant will collaborate with the HR Manager to oversee the day-to-day operations of the human resources office and ensure the effective administration of human resources policies, programs, protocols, and procedures. This role plays a vital part in supporting HR operations, maintaining regulatory compliance, and providing assistance in various administrative tasks. The ideal candidate will possess a strong attention to detail, exceptional organizational skills, and a commitment to upholding HR standards and protocols.

Responsibilities:

- Assist in organizing and coordinating HR policies and procedures to ensure consistency and compliance throughout the organization.

- Provide primary support for employee relations and compliance issues, serving as a point of contact for employee inquiries and concerns.

- Act as a change leader in support of organizational initiatives, fostering a positive and adaptable work environment.

- Participate in the continuous improvement of HR functions and processes, identifying areas for enhancement and implementing solutions.

- Review and respond to general inquiries from unemployment agencies, ensuring timely and accurate communication.

- Conduct quarterly audits of external personnel files to maintain data accuracy and compliance with regulatory requirements.

- Facilitate new employee orientation and other training programs as needed, ensuring a smooth transition for new hires.

- Oversee the Benefits Enrollment process, including eligibility dates, qualifying events, and open enrollment periods.

Qualifications:

Associate or bachelor’s Degree in business, business administration, or equivalent experience.

3-5 years of experience in administrative roles or as a benefits administrator, preferably in a human resources setting.

Proficiency in Microsoft Office suite, including Outlook, Excel, PowerPoint, and Word.

Familiarity with new personnel onboarding and current personnel termination processes.

Strong leadership skills with the ability to problem-solve and make informed decisions.

Demonstrated professionalism and a commitment to continuous improvement.

Excellent time management and organizational abilities, with the capacity to manage multiple tasks simultaneously.

Ability to collaborate effectively with various teams and stakeholders to achieve organizational goals.

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be added, deleted, or modified to meet the needs of the organization.

Reldan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer:

Reldan is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. We strive to create a diverse and inclusive workplace where everyone feels valued, respected, and empowered to contribute to our mission of environmental stewardship and sustainability.

Benefits Overview:

At Reldan, we value our employees and strive to offer comprehensive benefits to support their well-being and success. Our benefits package includes:

Medical, dental, and vision insurance available starting on the 1st of the month following 30 days of employment.

401(k) retirement plan with company match available on the 1st of the month following 6 months of employment.

Generous vacation policy of 10 days per year, along with 5 days of paid time off (PTO).

Holiday pay, including an additional two floating holidays and two community days to celebrate and contribute to our local community.

Company-paid safety boots are provided twice a year to ensure the safety and comfort of our employees.

Enjoy company-sponsored lunches every other Thursday, fostering team camaraderie and collaboration.

At Reldan, we're committed to providing a supportive and rewarding work environment where our employees can thrive both personally and professionally.

Important Note: All positions at Reldan require onsite presence, and there is no availability for hybrid or remote work arrangements. We believe in the power of collaboration and in-person interaction to drive our mission forward effectively. Thank you for your understanding.