Human services supervisor

Full job description

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

· Service · Professionalism · Integrity · Respect · Individual accountability · Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We’re always looking to improve. That’s the Clackamas County SPIRIT .

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, July 1, 2024 .

PAY AND BENEFITS

Annual Pay Range: $77,347.18 - $104,419.12

Hourly Pay Range: $37.186144 - $50.201498

This range does not include a 4.1% Cost of Living Adjustment effective 7/1/24.


Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee’s date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 16 hours of vacation accrual per month
  • Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire.
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer-paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time Non-Represented Group 2 County position.

Non-Represented Group 2 Full Time Benefits

Learn More About Benefits

JOB DETAILS AND QUALIFICATIONS

Clackamas County's Social Services Division is seeking a dynamic and compassionate person to join the Developmental Disabilities Program, as a Human Services Supervisor , for Service Coordination of Adult Residential Services.

Our Program strives to create a culture of belonging where everyone feels welcome, valued, and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. If you are looking to expand your career, we encourage you to apply. Clackamas County Developmental Disabilities Program is experiencing rapid growth and we are looking for a team member who is eager to learn as well as lead, and put their compassion and creativity to work.

We are excited to learn about the unique perspective and experience you would bring to our team.

The Human Services Supervisor is responsible for the coordination and supervision of staff and resources for community services to individuals with a developmental or intellectual disability.

We are looking for an individual with experience in Social Services, as well as specific working experience with individuals with developmental or intellectual disabilities. Ideally, candidates will have strong case management experience in Developmental Disability Services, knowledge of state and federal regulations and requirements, and must meet the requirements outlined in the Oregon Administrative Rule (OAR) as it pertains to Community Developmental Disability Program Supervisors.

Required Minimum Qualifications/ Transferrable Skills:*

• Must meet the Oregon Administrative Rule (OAR) for a Community Developmental Disability Program (CDDP) Supervisor **

A) A bachelor's degree or equivalent course work in a field related to management such as business or public administration, or a field related to developmental disabilities services may be substituted for up to three years required experience; OR

B) Five years of experience in staff supervision or five years of experience in technical or professional level staff work related to developmental disabilities services

• At least three (3) years of experience in Developmental Disability Services
• Experience in planning, managing, and coordinating a human services program
• Extensive knowledge of federal, state, and local rules and regulations, specifically OAR's related to the delivery of Developmental Disability services in Oregon
• Extensive knowledge of community resources
• Extensive knowledge of benefits available to individuals with a developmental disability in the state of Oregon
• Strong communication skills, both written and oral to make recommendations, provide advice, and prepare analysis and reports
• Ability to establish and maintain successful partnerships with outside entities, other County employees and the public

Preferred Special Qualifications/ Transferrable Skills:*

• Bachelor's or higher degree in a field related to business management or public administration OR a field related to developmental disabilities services
• Extensive knowledge of Medicaid programs
• Case management experience working with individuals with developmental disabilities
• Experience in Developmental Disability Residential Service Programs and their respective OARs
• Bilingual skills in English/Spanish

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy.

• For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

** 411 -320-0030 - Organization and Program Management The rules in OAR chapter 411, division 320 prescribe general administrative standards for the operation of a community developmental disabilities program (CDDP).

(1) ORGANIZATION AND INTERNAL MANAGEMENT. Each service provider of community developmental disabilities services funded by the Department must have written standards governing the operation and management of the CDDP.

(5) QUALIFIED STAFF. Each CDDP must provide a qualified CDDP manager, services coordinator, eligibility specialist, assessor, and abuse investigator specialist for adults with intellectual or developmental disabilities, or have an agreement with another case management entity to provide a qualified eligibility specialist, assessor, or abuse investigator specialist for adults with intellectual or developmental disabilities.

(b) CDDP SUPERVISOR. The CDDP supervisor (when designated) must have knowledge of the public service system for developmental disabilities services in Oregon and at least:

(A) A bachelor’s degree or equivalent course work in a field related to management such as business or public administration, or a field related to developmental disabilities services may be substituted for up to three years required experience; or

(B) Five years of experience in staff supervision or five years of experience in technical or professional level staff work related to developmental disabilities services.

TYPICAL TASKS

Duties may include but are not limited to the following:

• Hires and supervises professional and technical staff working in the Developmental Disabilities program, which includes: prioritizing and assigning work; conducting performance evaluations; conducting and/or facilitating staff training and development programs; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
• Supervises the day-to-day activities of case management staff, which includes: planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, and standards; ensures effective delivery of services, compliance with Federal, State, and local laws, regulations, codes, and/or standards; review and approve client service plans, and program expenditures; gathers and compiles data and prepares reports.
• Plans and coordinates the activities of the Developmental Disabilities program with other human service programs within assigned department and other community and government agencies; serves as liaison with employees and external organizations; represents the County and/or section at a variety of meetings, public events, training sessions, on committees, and/or other related events.
• Responds to and resolves concerns, complaints, and/or other related issues received from internal staff, the general public, outside agencies, and/or other interested parties.
• Prepares, reviews, interprets, and analyzes a variety of information, data, and reports; makes recommendations based on findings; maintains applicable databases, files, and/or records.

REQUIRED KNOWLEDGE AND SKILLS

Knowledge of: Principles, methods, trends, practices, and techniques in delivering case management services to people experiencing developmental disabilities; Principles and practices of public administration including organization design, budget/grant administration and supervision; Supervisory principles and techniques; Community resources; Needs of individuals from marginalized communities with limited economic and social resources; Applicable federal, state, and local laws, rules, ordinances, statutes, and regulations; OARs related to the delivery of Developmental Disabilities Services in Oregon.

Skill in: Incorporating team participation in decision making; Effectively developing and utilizing available staff, program and community resources; Interpreting policies and developing corresponding procedures; Placing Equity, Diversity, and Inclusion as the lens in which policy is made in service delivery, hiring, and provider and employee relationships; Preparing and delivering oral presentations before public groups.

WORK SCHEDULE

This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off):

• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
• This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

ABOUT THE DEPARTMENT

The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas County Social Services.

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement : We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNIT Y

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

OTHER INFORMATION

Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.

RECRUITING QUESTIONS?

Kelly Schaefer, Recruiter