Manager relations

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health. About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

The Employee Relations Manager is responsible for managing and maintaining positive relationships between Harris County Public Health (HCPH) and our employees. This position will develop and implement employee relations policies and procedures, handle employee grievances, and provide guidance and support to managers and employees on Human Resources (HR) related matters, and ensures we have a productive and engaged workforce. This position reports to a Senior Human Resources Manager. This is a grant-funded position that is set to end on or about November 30, 2027. Duties & Responsibilities:

• Develops and implements employee relations policies and procedures

• Provides guidance and support to managers and employees on employee relations issues

• Investigates and resolves employee complaints and grievances. Responds to unemployment claims and attends Hearings

• Conducts exit interviews and provides feedback to HR Leadership

• Develops and conducts employee relations training programs

• Monitors and analyzes employee relations trends and recommend proactive measures to address issues

• Collaborate with HR and legal teams to ensure compliance with employment laws and regulations

• Manages employee discipline and performance improvement processes

• Partners with agency leadership to develop and execute employee engagement initiatives  

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call or email This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education:

• Bachelor’s degree in Human Resource, Business Administration or other related field

• At least five (5) years of Employee Relations experience or similar role
• At least three (3) years of conflict resolution and mediation experience
• At least three (3) years of experience with analyzing data

• Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
• Exceptional project management skills to manage a variety of projects simultaneously
• Positively influence all levels within the organization to drive change and enable effective coordination
• Ability to create strong, positive working relationships
• Previous experience building and managing high performance teams
• High-level of flexibility in fast-paced environments
• Must be a Systems-level thinker
• Proactive, self-motivated, and mission-driven
• Progressive, intrapreneurial leadership style to enable systemic change

• Creates strategic change within and outside the organization to meet organizational goals
• Develops new insights into situations, encourages new ideas and innovations
• Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
• Deals effectively with pressure; remains optimistic and persistent even under adversity.
• Recovers quickly from setbacks

• Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
• Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
• Holds self and others accountable for measurable high-quality, timely, and cost-effective results
• Anticipates and meets the needs of internal and external customers
• Makes well-informed, effective, and timely decisions

• Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
• Identifies external and internal politics that impact the work of the organization

• Treats others with courtesy, sensitivity, and respect
• Behaves in an honest, fair, and ethical manner and models high standards
• Assesses and recognizes own strengths and weaknesse

• Communicates clearly, effectively, and persuasively both orally and in writing
• Writes in a clear, concise, organized, and convincing manner for the intended audience

• Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
• Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
• Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
• Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program  

NOTE:   Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume"will not be accepted for qualifications .  

• 1111 Fannin, 77002. Remote work available after 90-days of consecutive employment.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• This is an active role, and could require the ability to lift up to 30 pounds and bending & standing for periods at a time.

• This is a full-time position. Days and hours of work are typically Monday through Friday, from 8am to 5 pm. 
• Others days and hours as necessary.  

Employment may be contingent on passing a drug screen and meeting other standards.  Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.