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With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care and resources for our valued patients and employees. Ranked as the #1 hospital in Dallas-Fort Worth for the fifth consecutive year, we invite you to continue your healthcare career with us at UT Southwestern. You will discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.
SUMMARY
Works under minimal supervision to provide advanced scheduling of patients for department or clinic.
MINIMUM QUALIFICATIONS
EDUCATION/EXPERIENCE
ESSENTIAL FUNCTIONS
KNOWLEDGE, SKILLS, & ABILITIES
CUSTOMER SERVICE
MEDICAL TERMINOLOGY
EFFECTIVE COMMUNICATION SKILLS
DATA ENTRY/PROFICIENCY IN PCs
EXCELLENT SPELLING AND GRAMMAR
The following is the acronym, “PACT”, and is fundamental to all non clinical positions at UT Southwestern Medical Center:
P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.
C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.
T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.
WORKING CONDITIONS
Work is performed primarily in clinic, laboratory area, or general office area.
Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of Vice President for Human Resources Administration or his/her designee.
This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.
BENEFITS
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit:
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