Tissue Processing and Distribution Coordinator

The primary responsibility of this position is to process and distribute donor ocular tissue to Lions Gift of Sightâ™s (LGS) research clients. Travel may be required to attend domestic and international meetings for client recruitment and exhibition. This is a full-time, on-site, Monday-to-Friday position, and will require occasional holiday and evening hours. The position also required scheduled on-call duty with availability by cell phone for research tissue requests and triaging.

70% Donor Tissue Processing and Distribution:

• Responsible for day-to-day distribution of ocular research tissue
• Perform donor eye dissection, photography, imaging analysis and documentation on dissected tissue.
• Allocate available ocular tissue to meet processing and researchersâ™ needs and preferences.
• Work with donor coordination and recovery staff to provide customized services including specialty procurements, tissue preservations and processing. 
• Coordinate tissue shipment, receipt and distribution with research clients and other eye banks.
• Document tissue requests received via email, fax or phone in iTransplant
• Document tissue distribution in a manner that invoices can be generated from the information provided.

20% Research Customer Service:

• Maintain customer preferences, distribution history, and processing protocols in LGSâ™s client database.
• Provide timely response to researchersâ™ requests, questions, complaints, and tissue-related issues.
• Assist the Research & Development Director with problem-solving, provide customer service, and collect feedback from existing and potential clients in domestic and international conferences to improve tissue processing and placement.

10% Other:

• Complete weekly, monthly, and annually schedule lab maintenance (research-related inventory, surgical instrument cleaning and sterilization, etc.)
• Monitor lab equipment functionality.
• Order lab supplies needed for the research operation.

Expected Starting Salary Range: $25.00 to $27.50hr depending on qualifications and experience.

All required qualifications must be documented on application materials. Required Qualifications:

• BS/BA and 1 year of related experience or equivalent combination of education and work experience to equal 5 years. 
• Demonstrated dissection skills with human and/or animal tissues.
• Ability to follow safety guidelines in a human tissue laboratory.
• Experience prioritizing multiple tasks successfully and in a timely manner.
• Documented decision-making and problem-solving skills.
• Clear and concise verbal and written communication skills.

Preferred Qualifications:

• Excellent customer service skills.
• Experience working with microscopes.
• Proficiency using word processing, spreadsheets, and image processing software.

About University of Minnesota Twin Cities

The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.

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