Transitional Housing Case Manager

Since 1977, Sojourner Center has been a safe haven from domestic violence for women and their children in Arizona. Since our founding, we have transformed lives by providing shelter and support services to more than 60,000 adults and children affected by domestic violence. We provide a broad spectrum of services to victims of domestic violence, while working with professionals in the field on education, research and advocacy with the goal of ending domestic violence.

Job Summary:

Provides support and resources for women and families fleeing domestic violence through case management with a focus on safety, self-sufficiency and domestic violence education. Facilitates classes offered on site and manages assigned caseload.

Schedule:   Monday-Friday or Tuesday-Saturday; specific hours can vary.

Rate of Pay:  $18.00/hr. (with bilingual assessment, $18.90/hr.)

• Recognizes and effectively responds to impacts of domestic violence and other trauma utilizing appropriate assessments and evidence-based practices.
• Provides ongoing case management and response to trauma impacts utilizing a strengths-based approach providing a continuum of care through coordination of services.
• Engages transitional residents in the collaborative process of identifying, planning, accessing and advocating for resources, supports, and services to address the impacts of trauma experienced.
• Conducts assessments, determines eligibility for services, and engages in individual development service planning and ensures that appropriate program requirements are practiced, monitoring client engagement and participation.
• Forms relationships with staff and residents, maintaining professional boundaries, while strengthening the developmental problem-solving and coping capacities.
• Utilizing a social-ecological framework and working collaboratively as a team, links residents with systems that provide supportive resources, services and opportunities.
• Provides support within the scope of the cultures of the individuals and families served, which may include coordination and collaboration with the Children & Youth Services Program, Lay Legal program, Outreach program, Pet Shelter, Human Trafficking Program, and other programs and resources.
• Coordinates, assesses, links, monitors, and evaluates resident progress utilizing a strength-based approach. This may include monitoring residents’ self-administration of medications.
• Identifies, adapts, and responds to crisis events, applying crisis intervention and prevention techniques and implementing culturally competent practices.
• Participates in the care and maintenance of the campus and equipment.
• Provides clear, concise, and consistent documentation in accordance with established guidelines and aligned with Quality Assurance policies and procedures.
• Creates and implements service plans and/or individual development plans in partnership with residents and provides psychoeducation by facilitating classes and/or support groups.
• May include individual and/or group counseling.

Education, Experience, and Other Requirements:

• Bachelor’s degree in the field; OR Bachelor’s degree in unrelated field with two (2) years’ experience; a combination of experience and education may suffice
• Prefer experience in family violence programs.
• Ability to obtain a Level I Fingerprint Clearance Card, CPR and First Aid certification.
• Valid Arizona Driver License, proof of automobile insurance and Motor Vehicle Record acceptable to Sojourner Center’s insurance company.
• Bi-lingual Spanish-English preferred

Physical Factors/Working Conditions:

• Stands, walks, and sits continuously throughout the day.
• Reaches, stoops, bends, lifts, carries and manipulates various materials to assist participants’ moving.
• Utilizes computer to access Internet and enter information into prepared forms.
• Some travel between work locations may be required.
• Has the potential to be exposed to infectious diseases and must use Universal Precautions.
• Required to spend time outside daily regardless of weather conditions.
• Has a risk of physical danger due to the nature of the population served.

Other Duties:

• Performs other duties as assigned.

This job description is not designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee.

EEO Employer

PCN#:300-003

Job Type: Full Time