Workforce Coordinator

Would you like to join a worldwide provider of legal and business services, serving law firms, corporations, financial institutions, and government agencies? If so, look no further and apply now!

Adecco is currently assisting one of its clients in their search for a Workforce Coordinator working remotely. Must reside near Beaverton, OR or Phoenix, AZ

Pay rate: $19 - $23/hr (Dependent on experience)

Shift availability: Mon – Fri, 8a -5p or 9a – 6p PST

Length: Twelve (12) months with possibility of extension/conversion

For instant consideration for this role, click on Apply Now and upload your resume.

The Workforce Coordinator receives work for the department of about 65 team members, assigns out the work and tracks all tasks through to completion. The Workforce Coordinator is a pivotal member of the team and is often relied on to solve complex staffing and capacity challenges. The Workforce Coordinator must be comfortable regularly working with people to help the team succeed.

Our ideal candidate must have/must be able to:

• Assign work that comes into Data Services

• Report daily status on the tasks assigned

• Identify bottlenecks in work queues on a daily basis and reassign tasks as necessary

• Gather and present analytics on work queues, times, etc. to improve process

• Maintain estimates versus actuals (in terms of hours) against budgeted project work

• Understand at any given time the progress of any given project that is currently within the Data Services area of work

• Point of contact for escalating widespread technical issues or outages

• Serve as liaison between Client Services (business) and Data Services (technical) teams to keep production work flowing smoothly

• Interact and correspond professionally with team members, project management, clients, and other stakeholders

• Account for and accurately log time against project work

• Works well with other associates not only internally but externally

Education/Certification Requirements:           

• High School Diploma

Experience requirements:         

• Demonstrated 3+ years direct Workforce Coordinator experience or similar practice

• Strong English communication (verbal and written) skills with a strong customer service focus.

• Ability to work effectively in situations involving uncertainty, ambiguity or lack of information.

• Proven problem-solving and analytical skills with an ability to approach a problem logically and systematically.

• Ability to express complex technical and abstract concepts effectively both verbally and in writing.

• Ability to change planned direction on the fly and instantly re-calculate deliverable schedules and resourcing.

• Ability to provide statistical analysis on workforce data for a variety of uses.

• Ability to handle a large volume of ever-changing task assignments with quick turnaround.

• Proficient with MS Office tools, particularly Excel.

• Ability to work in an environment with immediate deadlines and shifting priorities

Note:

This role is remote, however, must reside within 50 miles of Beaverton, OR or Phoenix, AZ

Pay Details: $19.00 to $23.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.