Director Backstage Catering and Facilities

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at  OakViewGroup.com , and follow OVG on  Facebook ,  Instagram ,  Twitter , and  LinkedIn . 

As the Director of Catering & Facilities, you will be responsible for overseeing the planning, coordination, and execution of catering services within our hospitality establishment. Your primary objective will be to ensure the delivery of high-quality catering services that align with the standards and expectations of our clients while maximizing profitability and efficiency. This role demands strong leadership, exceptional organizational skills, and a passion for delivering exceptional hospitality experiences. You will also be responsible for overseeing the efficient operation and maintenance of our facility to ensure a safe, functional, and comfortable environment for employees. Your duties will include managing all aspects of facility maintenance, implementing preventive maintenance programs, and optimizing performance to reduce operating costs. This role requires strong leadership, technical expertise, and a proactive approach to facility management.

This role will pay a salary of $85,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holida ys)

End 07/12/2024

• Coordinate with internal departments such as culinary, logistics, and operations to ensure seamless execution of catering services.
• Oversee the scheduling and allocation of resources, including staffing, equipment, and supplies, to support catering events.
• Address any issues or concerns promptly and implement corrective actions as necessary to uphold quality standards.
• Implement cost-control measures and pricing strategies to optimize profitability while maintaining competitiveness in the market.
• Foster a positive work environment based on teamwork, respect, and collaboration, promoting a culture of excellence and continuous improvement.
• Develop and implement preventive maintenance programs to ensure the ongoing functionality and reliability of building systems, equipment, and infrastructure.
• Manage the procurement of supplies, materials, and equipment necessary for maintenance and repair activities, ensuring cost-effective solutions and timely delivery.
• Coordinate and oversee routine inspections, repairs, and servicing of HVAC, electrical, plumbing, and other mechanical systems to maintain optimal performance and compliance with safety standards.
• Manage facility grounds, ensuring a clean and welcoming environment for employees and clients.
• All other assignments given by the VP of Backstage Catering.

• B.S. or B.A. degree from an accredited college/university
• 5-7+ years’ experience in catering and facility operations management
• Proven experience in a leadership role within the hospitality industry, preferably in catering services
• Strong organizational and time-management skills, with the ability to prioritize tasks effectively
• Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance practices
• Technical expertise in HVAC, electrical, plumbing, and other mechanical systems, with the ability to troubleshoot and resolve issues effectively
• Strong leadership and team management skills, with the ability to motivate and develop a team of maintenance professionals
• Knowledge of Event production technology
• Capable of operating in Microsoft Office applications including: Excel, Word, Outlook
• Ability to supervise the work of others
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Working knowledge of equipment safety, facility maintenance and housekeeping
• Excellent customer service skills
• Ability to work long hours (12+ hours), stand for extended periods, lift 50+ lbs., and work outdoors in various weather conditions.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.