Dispatcher

Company : University Of North Texas Health Science Center

Job Type : Full Time

Fort Worth, Tx 76107

Number of Applicants

:

000+

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Job Description - Dispatcher

Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.

Posting Title

Dispatcher

Department

HSC-Police-Administration-355400

Job Location

Fort Worth

Full Time/Part Time

Salary Information

Department Summary

The University of North Texas Health Science Center Police Department is staffed by 18 full-time employees and operates 24 hours a day. HSC Fort Worth Police Officers are licensed with the Texas Commission on Law Enforcement as peace officers vested with all the powers, privileges, and immunities of peace officers in the State of Texas. The Texas Education Code defines our jurisdiction as “all counties in which property is owned, leased, rented or otherwise under the control of the institution of higher education.” These counties include Tarrant, Denton, Dallas, and Cooke. HSC Fort Worth Police Officers have the authority to “enforce all laws, including municipal ordinances, county ordinances, and state laws.” HSC Fort Worth Police Department also maintains an inter-agency relationship with the Fort Worth Police Department. We provide comprehensive law enforcement services. Officers routinely patrol the campus by foot, electric bicycles, and vehicles. State criminal laws are enforced, as are administrative and state traffic regulations governing driving and parking restrictions. Officers take police reports when an offense or an incident is reported, and criminal cases are filed with the Tarrant County District Attorney’s Office. The department also employs a number of non-sworn personnel who serve as Communications Officers and Public Service Officers (PSOs). Communication Officers are certified through the Texas Commission on Law Enforcement (TCOLE) as Telecommunications Operators. They are responsible for answering the telephone and walk-up complaints, dispatching calls, monitoring surveillance cameras, and alarm systems in addition to operating various in-house and law enforcement computer systems. PSOs are responsible for providing patients, visitors, and vendors coming to HSC Fort Worth with basic information such as instructions on where to park and directions on how to find campus facilities and personnel.

Position Overview

The University of North Texas Health Science Center campus is located on 33acres in the heart of Fort Worth’s Cultural District. The University community has approximately 2500 students along with 1500 faculty and staff. The agency operates 24 hours a day and is staffed by 23 full-time employees. Our primary mission is to maintain a safe and secure environment for faculty, staff, students, and visitors. The dispatcher position answers incoming 911, TTY emergency, and non-emergency calls. Prioritizes calls and determines proper routing utilizing established guidelines and operating procedures; maintains the accurate status of each officer on patrol including times in and out of service and locations.

The University and the Department adhere to the following values:
Serve Others First
Integrity
Respect
Collaboration
Be Visionary

Minimum Qualifications

High School Diploma or GED and two years of dispatch/PBX or related experience required.

Knowledge, Skills and Abilities

Preferred Qualifications

Required License / Registration / Certification

Must have a valid Class “C” Driver’s License prior to employment (must obtain Texas Class “C” driver’s license within 30 days of hire per state law)
Must pass a drug test, credit history check, driver’s license check, criminal history background check, and social security number verification check
Must attend and successfully complete in-service training schools
Must obtain NCIC Telecommunicator Certification, Emergency Medical Dispatch Certification, TCIC/NCIC Certification and TCOLE Certification within one (1) year of employment.
Must have no Class A Misdemeanor convictions/ deferred adjudications
Must have no Class B Misdemeanor convictions/ deferred adjudications within the last 10 years
Must have no open arrests (awaiting disposition) for any criminal offense
Must not have any Family Violence Convictions/deferred adjudications
Must not have any Felony convictions/deferred adjudications
A personal history statement must be submitted with each application (thorough background check)
Must be able to work 12-hour shifts, rotating shifts, days, nights, weekends, and holidays, and be available on an on-call basis as needed

Work Schedule

12-hour shifts, rotating shifts, days, nights, weekends, and holidays, and be available on an on-call basis as needed.

Driving University Vehicle

Yes

Security Sensitive

This is a security sensitive position.

EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title

Dispatcher

Physical Requirements

Carrying, Cleaning, Driving, Kneeling, Lifting up to 25 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Grasp, Talk or Hear, Ability to communicate

Job Duties

o

Assigns calls and report numbers.

o

Dispatches public service officers, police officers, firefighters, and ambulance services to calls for service.

o

Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched.

o

Confirms warrants for internal and external agencies.

o

Monitors multiple radio channels and dispatches appropriate public safety personnel.

o

Schedule, secure and grant access control throughout the campus.

o

Ensures dispatch of officer requests for back-up or traffic-related assistance, etc.

o

Maintains the accurate status of each officer on patrol, including times in and out of service and locations.

o

Runs wanted and/or stolen checks through the National and Texas computer systems for outstanding warrants or other Information. Confirms and relays information to originating officers.

o

Inputs and monitors teletype information from burglary reports, protective orders, and missing person reports from applicable regional, state, and national databases.

o

Sends teletypes, which includes entering, clearing, canceling, along with validating computer entries.

o

Obtains a variety of information for officers and/or applicable external police agencies, which may include: driver’s license information, criminal histories, property information, and/or
other related information.

Posting Number

S2380P

Position End Date (if temporary)

Special Instructions to Applicants

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