Facilities Enhancement Technician

To be considered for employment, you MUST apply at:

Work Schedule
Monday - Friday, 6:00 am - 2:30 pm; work hours may vary based on business needs; May be required to work some overtime.

About the Department and Quick Look at Benefits
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. Some of our benefits for SHRA permanent positions working more than 30 hours a week are:

• Healthcare, Vision, Dental
• Vacation, holiday and sick leave
• State Retirement
• Tution waiver for three classes/year
• Option to join NC State Wellness and Recreation Center
• Discounted meals on campus
• and much more!

Essential Job Duties

The primary purpose of this position is to clean and perform routine housekeeping duties in the NC State Student Centers with a focus on repairs and general upkeep of equipment and furniture. This position requires a high degree of flexibility to respond to and coordinate with the needs of clients, occupants, and requests. Communication with the team, others and supervisor is critical for success. Reporting to the Operations and Logistics supervisor, may also assist with delivery/moving of items within the Student Centers.

Duties and responsibilities include, but are not limited to:

• Use standard housekeeping equipment, tools and supplies to accomplish basic cleaning tasks such as vacuuming, mopping, scrubbing, dusting, disinfecting, and replenishing to complete assigned responsibilities and job tasks.
• Assist with cleanup at the loading dock including drains, compactors, carts, etc.
• Responsible for reporting discrepancies found within the building in addition to responding to emergencies and inclement weather.
• Complete assigned projects.
• Inventory of assigned area.
• Move, repair and reset furniture.
• Understand and report when equipment is not functioning properly. Perform standard maintenance on equipment.
• Assist with Facilities Enhancement Laundry Program.
• Seasonal assistance may include assisting with routine building cleanout/purging/surplus, moving furniture, unpacking equipment, and inventory assistance.
• Mandatory status during adverse weather (and other emergency) conditions to participate in snow/ice removal under the direction of a supervisor.

Other Responsibilities

• Model the Division’s mission and values and foster a positive, cohesive workplace and congeniality among co-workers.
• Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
• Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
• Perform other duties as assigned based on needs of the business.

Qualifications

Minimum Experience/Education
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
Special certification may be required for some of these positions.

Other Required Qualifications

• Knowledge of cleaning procedures and best business practices in housekeeping industry.
• Ability to report discrepancies found within the assigned building in addition to responding to emergencies and inclement weather.
• Able to use standard housekeeping equipment such as vacuums, to accomplish assigned tasks.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with customers, general public, supervisors, and peers.
• Ability to communicate effectively using university e-mail.
• Ability to follow written and/or verbal instructions.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Excellence in completing all tasks.
• Ability to work well as part of a team.
• This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing.
• Must be able to lift a minimum of 60 lbs frequently and 90 lbs occasionally, with or without reasonable accommodations.

Preferred Qualifications

• Experience performing housekeeping duties in a university or commercial environment.
• Experience with furniture repair.
• Experience with housekeeping equipment repair.
• Valid Driver’s License.

AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at . Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. About North Carolina State University:

NC State is among the top 10 employers in North Carolina. Forbes annual survey of America’s best employers by state places NC State in ninth place in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, diversity, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships. NC State’s Campus Enterprises division offers a unique opportunity to pursue a career in retail, hospitality or related business functions in the rewarding setting of higher education.