Human Resources Officer

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For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS.

UNICEF is the driving force that helps build a world where the rights of every child are realized. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is also the world's largest provider of vaccines for developing countries. As a global authority UNICEF is able to influence decision makers at the global level and turn the most innovative ideas into reality.

More than 13,000 staff work with UNICEF, with approximately 85 per located in the field in 190 countries. Seven regional offices and over 124 country offices worldwide, 34 national committees, a research centre in Florence, a supply division in Copenhagen, a shared services centre in Budapest and offices in Berlin, Brussels, Seoul and Tokyo, and UNICEF headquarters in New York and Geneva work on helping children survive and thrive, from early childhood through adolescence.

We employ committed professional to work in our five focus areas: Child Survival and Development, Basic Education and Gender Equality, HIV/AIDS, Child Protection and Policy Advocacy and Partnerships. We also employ staff with expertise in administration and finance, human resources, information technology, supply and logistics as well as external relations and communication. UNICEF's presence in humanitarian crises means that we also seek experts in emergency preparedness and response.

Interested in becoming a champion for every child? Learn more about what we look for and what we offer.

Please note that not all types of contracts and advertisements are listed in cinfoPoste. Find all of them, including General Service staff and consultancies as well as specific programmes here . For UNV positions with UNICEF please refer to the UNV page on cinfoPoste or here .

Find in-depth information on careers with UNICEF and related cinfo's support on cinfo.ch: Visit the organisation's profile

Job description

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UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job ? it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, Impact

This temporary assignment is established in the Division of Global Communication and Advocacy to support the implementation of the 2024 PBR outcomes resulting from the Headquarters Efficiency Initiative (HQEI). More specifically, the Division has over 25 positions to fill by end of Q1 2025, and over 15 individuals and teams directly impacted by HQEI who need to be closely guided and supported through this time of change.

In addition, the results of the 2023 Global Staff Survey have brought out insights around HR projects to be prioritized to address the areas of concerns related to Learning and Career Development, as well as in the Culture Change portfolio.

With the creation of this temporary opportunity, the HR team will be able to further enhance its ability to contribute even more adequately to the design and implementation of befitted interventions that will further address the people management needs of the Division.

How can you make a difference?

Under the overall supervision of the Chief of Operations, the HR Officer will report directly to the Human Resources Manager for close guidance, supervision and capacity building. The incumbent will provide support to the supervisor and colleagues in the unit by executing strategic and tactical HR services through applying knowledge of theoretical HR models, as well as understanding of organizational HR policies and procedures.

More specifically, this temporary post is expected to cover a broad range of HR functions around the employee-life cycle with greater depth in the areas of Recruitment, Learning and Development, Change and Project Management. Potential additional functions not mentioned in the job profile will be made clearer in work plans and/or individual performance plans.

A key focus of the temporary assignment will be to support in overseeing and managing GCA's recently launched internal efficiency and change management processes that linked to the global HQ Efficiency Initiative and PBR outcomes. 

GCA as part HQEI and PBR process has identified a set of measures to improve efficiencies and effectiveness within GCA that will be implemented over the next few months. These changes were initiated after a detailed analysis of GCA functions and capacities by a senior external consultant and subsequent recommendations. At present GCA is in the process of implementing a change management plan through a consultative process that covers several areas that go beyond the adjustments to GCA structure that were proposed to the PBR.  

The incumbent will be expected to support the before-mentioned change management process working closely with key internal and external stakeholders, to name a few: the Division and Deputy Directors, sections Chiefs, the Chief of Operations, Human Resources Manager, Staff Representatives, DHR, ICTD Operations / HR Team, GSSC, etc.

Summary of key functions/accountabilities:

1. Business Partnering

• Manage the end-to-end recruitment processes and plan to support the implementation of the HQEI PBR and regular posts vacancies. Partner with hiring managers and provide support as need be. Track progress, monitors KPIs and provide report to the Operations Management Team
• Partner with internal and external staff to support the implementation of the PBR outcomes in terms of managing the end-to-end tale of recruitment processes or plan.
• Act as GCA focal person with DHR Staff Support Unit, ICTD Operations/HR teams, GSSC, to facilitate the relocation of staff on ?lift and shift? basis as well as the newly appointed staff in Valencia.
• Monitor the implementation of Division's Staff Support Strategy and Plan. Track progress and provide statistics update. Manage the engagement with the service provider the GCA Coach, track progress and provide reports.
• Through research of policies and analysis of data, provide support to the Human Resources Manager in advising their clients on HR-related needs and developing subsequent plans of action.
• Provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client-orientation.
• Proactively advise clients on the resolution of human resources issues ensuring equitable and transparent solutions that protects both the staff and organizations interests in accordance with policies, regulations and procedures.
• Promote the organizational goals and targets for gender equity and cultural diversity.

2. Strategic Human Resources

• Through the Human Resources Manager, liaise with the Division's Leadership and Management teams to support and contribute to corporate HR strategy formulation and global implementation. Provide feedback and make recommendations on the establishment and improvement of HR systems, policies and processes.
• Keep abreast, research, benchmark, and implement best and cutting-edge practices in HR management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.

3. Support to Implementation of assigned Human Resources Services

• Provide support to various or one specific HR occupation (recruitment, career development, data analytics, learning & development, change management, etc.) to help their supervisors in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.
• When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.

4. Learning and Capacity Development

• Support the newly established Learning Committee with the implementation of the approved Division Learning Plan.
• In collaboration with the newly established learning committee, support the formulation of the annual divisional learning plan taking into account the identified priorities. Support the design and delivery of learning plans for group and individual staff.
• Contribute to the