Outreach Specialist - with Great Benefits

We are looking to hire an ambitious Outreach Specialist to join our passionate team at Services for the Underserved in New York, NY.
Growing your career as a Full Time Outreach Specialist is a terrific opportunity to develop productive skills.
If you are strong in adaptability, critical thinking and have the right drive for the job, then apply for the position of Outreach Specialist at Services for the Underserved today!

The Outreach Specialist works as a member of the NYC Veteran’s service team to deliver outreach and supportive services to veteran families. The Outreach Specialist will provide engagement and ongoing support; while assisting team members in the delivery of daily services, including providing positive modeling, peer counseling, and encouragement to participants. Additionally when needed they will coordinate SSVF Emergency Housing Services

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Support SSVF Emergency Housing service, including logistics, bookings, food security services and care coordination with management, S:US Support Services and the Veterans Services team.
• Provide outreach through the distribution of materials, informational/educational presentations and marketing to community members and possible participants.
• Address crowds of varying sizes and offer program presentations.
• Provide resource and referral services to community members and possible participants, particularly for U.S. Department of Veterans Affairs services and entitlements, public benefits, and housing resources.
• Develop, assess and monitor strategic outreach plan and resources in conjunction with SSVF staff.

• Develop, assess and monitor strategic outreach plans in partnership with other SSVF programs.
• Interface with representatives from referring agencies and partnering service providers in order to facilitate the delivery of program services and a steady flow of referrals.
• Assist program participants with accessing needed community services (housing, employment, medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up. 
• Maintain a small caseload of SSVF participants in accordance with SSVF standards.
• Assist with the development of Housing Stability Plans and follow-up re-certifications with participants.
• Act as advocate for participants as appropriate; encourage and support self-advocacy.
• Maintain a strong working relationship with colleagues and program managers.
• Document all services in compliance with agency standards.
• Work as a member of the social service team in the development of on-site and off-site socialization, educational, risk reduction and skill building activities with a view towards permanent housing stability.
• Liaison to community-based services and groups including civic, social service, government, businesses, landlords and non-profit organizations.
• Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings.
• Participate in SUS Veterans Service Fair(s) and other events.

Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus. This requirement must be met by your date of hire.

 

 

REQUIRED EDUCATION AND EXPERIENCE

• BA in Human Services or related field.
• Experience with homeless population and/or Veteran services highly desirable.
• Demonstrated proficiency with Microsoft Office Suite.
• Strong communication and public speaking skills.
• Ability to network a must.
• Solid organizational skills.
• High energy level to complete assigned work and meet deadlines.
• Willingness to attend events outside of normal business hours, including Veterans Day Parade

 

PREFERRED QUALIFICATIONS & SKILLS

• Experience with homeless families and/or veteran services highly desirable
• Veteran or member of Veteran family is a plus.

 

 

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at View email address on careers-sus.icims.com

Benefits of working as a Outreach Specialist in New York, NY:

● Learning opportunities
● Opportunities to grow
● Advantageous package