Sr. Sales Ops Program Manager, Amazon Air Cargo

DESCRIPTION

Would you like to be part of a team focused on helping increase the adoption of Amazon Air Cargo across the United States? Amazon Air is looking for a Sales Ops Program Manager to help drive the growth of Air Cargo customers. Do you have the business savvy, organization skills and ability to collaborate across multiple business owners to help establish Amazon Air as the premier air cargo provider? In this role, you will support Amazon Air Cargo in evaluating performance against goals, opportunities for optimization, and attainment vs. forecast, utilizing various CRM tools to derive well-vetted analyses, and other ad-hoc requests and analysis as needed. You will support business activities such as Weekly Business Reviews, Monthly Business Reviews, and other cadenced reporting and metrics. Additionally, you will support the day-to-day execution of the business including sales approvals, tracking partner investments and Air Cargo account movements, and providing reporting and insights to partner business leaders. As a Sales Ops Program Manager you will be a key member of the Air Cargo team ensuring the Air Cargo leadership team has the necessary information to operate and execute efficiently. You will need to have the ability to effectively communicate and collaborate with internal end-users and cross-functional teams to solve problems, design and implement new reporting solutions, and deliver successfully against high standards. You should have a proven work ethic that drives the desired results. Key job responsibilities
- Drive the evolution and enhancement of commercial tools and applications, develop key partner reporting systems/processes required to meet the rapid growth of the business and achieve market development objectives
- Collaborate with Business Partners to develop automation and enhancement of regular reporting for the broader business
- Manage the development of continuously-evolving forecast models and methodologies, supporting the quantitative analysis of the performance of commercial teams and internal stakeholders
- Develop relationships and partner with finance, network planning, and other stakeholders to identify and address reporting issues
- Identify reporting issues, gaps in processes, and drive timely resolution
- Conduct ad-hoc analyses, and support related projects as needed
- Conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA

BASIC QUALIFICATIONS

- Bachelor’s Degree in Business Administration, Industrial Engineering, Logistics, or similar field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience using data and metrics to drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 5+ years of experience in air cargo or logistics